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Business Profile

Furniture Designers

Sohnne

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49 Customer Reviews

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  • Review from Dave S

    2 stars

    11/02/2024

    The site offers products of various levels of quality, which are priced accordingly. Manufacturing seems to be completed in *****, the chair I purchased seems to be well made. Prices are good.The site itself is slow and doesnt accurately reflect the status of orders (at least not mine, as it still shows in process, but my chair was delivered). Delivery tracking information was not provided & my order just showed up one day. The order stated it would include some nice to have, but non-critical items, but were not included in the delivery. The packaging, which was covered with Chinese postage stamps, seemed homemade as a larger box was cut down and heavily taped together resulting in minor issues with the chair, which you have to look carefully to see.Multiple communications via email and phone calls resulted in Sohnne representatives setting expectations which have never been met.

    Customer Response

    11/08/2024

    Sohnne contacted me after the review was posted and took steps to make the situation better. Will update the rating to 3 stars when able.

    Sohnne Response

    11/15/2024

    Hi ****,Thank you very much for taking the time to share your feedback regarding the quality of our product. Your input is invaluable to us, as it helps us identify areas where we can improve and better serve our ************ address the inconvenience you experienced, I have sent you an email with detailed steps for resolution. I kindly request your attention to this matter and would greatly appreciate it if you could provide a response at your earliest convenience. This will allow us to move forward with the necessary actions to ensure your satisfaction.Please rest assured that your feedback serves as a critical benchmark for us to refine and enhance our product offerings. We are committed to learning from your experience and making meaningful improvements.Thank you once again for your patience and understanding. Should you have any additional concerns or questions, please do not hesitate to reach ******** regards ****** Services Manager
  • Review from Melvin

    4 stars

    10/18/2024

    I have had these chairs for about a year. They are very comfortable. As a pet owner, I have to say that these chairs are amazing. I was worried about the dog scratching it or the dog hairs sticking to this chair, but a year later there are no scratches and the hairs are immediately cleaned by hand. so I would say that it is just a defect in the chair and not a problem for all chairs in general. Overall we really liked it and I would buy it again. Highly recommend
  • Review from Aaron A

    4 stars

    10/17/2024

    Cannot say anything bad about this everything is perfect. The size is great for an adult. My six-year-old daughter absolutely loves it. She’s been using it as her bed is extremely soft material and it just forms to you when you lay down in it. I do wish it was a darker color, but otherwise everything is great. Nice strong durable material up. No issues when we open the packaging for this is the price even better
  • Review from Andrew

    4 stars

    10/17/2024

    We bought this product for a psychology business, so that the patient can sit or lie down and that we can store it when it is not in use and the truth has fulfilled its function perfectly. Although its structure is made of steel and is quite firm and resistant, it is relatively light so that it can easily be moved by two people without the need for other outside help. Obviously it's not a mattress, but it's so comfortable that I think it's even perfect as a single bed for someone visiting your home. Great product and great supplier!
  • Review from mreck

    4 stars

    09/24/2024

    I purchased a Eames replica chair, and while clearly a replica, the quality is to my liking. The whole of the initial transaction was off to a (very) rocky start, ***** (the GM) intervened to resolve all issues to my satisfaction. Thank you, *****, for all of your efforts.

    Sohnne Response

    10/14/2024

    Dear Reckard, Warmest greetings from all of us at Sohnne. First of all, I sincerely apologize for the challenges you faced at the beginning of your experience. It’s never our intention to cause any inconvenience, and I’m so grateful for your patience throughout the process. I’m truly glad that I was able to step in and help resolve the issues to your satisfaction. It’s wonderful to hear that you’re pleased with the quality of your Eames replica chair, and I’m truly happy to know that it has met your expectations. Your kind words mean a great deal to us, and they motivate us to keep improving every day. If there’s ever anything more I can assist you with, please don’t hesitate to reach out. We’re always here to ensure you have the best experience with us. Thank you again for your trust and understanding! With warmest regards, Diego General Manager Sohnne
  • Review from William G. C

    5 stars

    09/22/2024

    this table is the real deal! Looks just like the photos, maybe even better in person. It's solid and feels like it's built to last. Big time love for the design - hands down the best one I've laid my eyes on. And gotta give a massive thanks to Matthew from customer service. The guy sorted me out with all the info I needed: dimensions, what it's made from, weight, and even the delivery deets. Setting it up? Yeah, definitely easier with two people, but so worth it. Thanks again, Matthew, for making this whole thing a breeze! This table is legit!
  • Review from David C

    5 stars

    09/04/2024

    I mean, the design of the chair is 5 stars really, comfort is also another 5 stars and the fact that this chair makes my house looks more expensive than it actually is, 10 stars.
  • Review from Power P

    5 stars

    09/04/2024

    The chair looks so beautiful that its almost a sin to sit on it. I could stare at it for hours! Im in love, thank you so much!
  • Review from Lewis L

    5 stars

    09/04/2024

    This chair and ottoman set is a fantastic replica of the iconic Eames design. It's comfortable, stylish and really adds a touch of class to my office.
  • Review from Youtian Z

    1 star

    08/29/2024

    Ordered on Aug 23, 2024. On the website it says that the order will be delivered by Aug 29. Still haven't updated the order and there's no tracking number provided. All the phone numbers on the website are not working. Emails are not replied.

    Sohnne Response

    10/14/2024

    Dear Zhang, Warm greetings from me, Diego, General Manager of Sohnne. Thank you so much for your feedback and response. First and foremost, I sincerely apologize for any inconvenience you’ve experienced. We fully understand how important it is to provide a smooth and satisfactory experience, and I regret that this may not have been the case for you initially. Our team has worked diligently to address your concerns and provide the necessary information, and I’ve personally ensured that all steps have been taken to resolve the matter. I’m committed to making sure this experience meets your expectations, and if anything further needs attention, I’m here to help. Please feel free to reach out to me directly at diego@sohnne.com or by phone at +1 (833) 900-0017. I’m here to ensure your experience with us continues to be positive. Warm regards, Diego General Manager Sohnne

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