Health and Medical Products
iHealth Labs, IncFind BBB Accredited Businesses in Health and Medical Products.
Reviews
7 Customer Reviews
Review from Jean O
1 star08/26/2023
The 5 pack Covid Test I ordered in June 2023 arrived missing all of the sterile swabs and one of the solutions. I didnt open *********** now (August) so it is too late to return and all of the tests are completely useless. My partner realized this morning that his 5 pack, bought last spring, is missing one solution. This must be a common issue and a total rip off for an increasingly expensive product.Review from William H
1 star06/13/2023
It's really lucky that there is not a negative star that I could give this company 1st off. Their manager's rude doesn't have any sense of customer service. Cuts you off in the middle of your conversation when you're trying to make a point in There hours of operation are Lousy. Choosing this company was the worst thing I did and I will be getting away from Them very quicklyReview from Julieann S
1 star06/13/2023
I purchased a blood glucose monitor from this *** tried to cancel order but was told it had already shipped and told when the product would be delivered to contact the company for a return label after many emails back and forth for weeks I never got the return label all I got was a runaroundReview from Patricia C
1 star05/20/2023
I have NEVER ordered any covid tests from this scam of a company, and yet within the last year I have received *********** total. Don't know who is paying for these, but it's not me. It's ludicrous to think that no one is receiving their orders and I am drowning in tests. I have called at least 15 times and NO call back. Today I received 4 more covid tests!!!! My Insurance is not paying (I checked.) I don't understand.Review from Tod D
1 star12/20/2022
I ordered 14 COVID self-tests from this company and they sent me expiring product.Review from Sara B
1 star08/14/2022
they do not even deserve 1 star. I purchased multiple covid tests via Amazon from this company and most arrived with missing parts. Attempts to contact the company directly were fruitless. It does make you wonder about the veracity of the testsReview from Granger N
1 star02/20/2022
Want to know why they have bad customer service? They only have 5 employees! This is a garbage company that doesn't even manufacturer any of the products they sell. It is all cheap chinese junk from 3rd parties. You can get the EXACT same **** from aliexpress for alot cheaper and without the chinese spyware app. Yes, this is a chinese company that if you use their app they will store all your data on chinese servers.
On ihealthlabs own website they don't even tell you who owns the company. That should be your biggest red flag right there!
Some digging into the company:
Ihealth Labs Inc. is located in Sunnyvale, CA, United States and is part of the Professional and Commercial Equipment and Supplies Merchant Wholesalers Industry. Ihealth Labs Inc. has 5 total employees across all of its locations. There are 26 companies in the Ihealth Labs Inc. corporate family.
Yi *** -President
***** LI -Vice President
Use this number if their worthless customer service number gets you no where:
650.961.2818
I am not a paying customer (nor would I be stupid enough to give them a single penny nor would I use any of their products). This is the company that Biden gave millions of dollars to provide you with "free" test kits.
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