Reviews

I think this is a scam. I don't know how they got my phone number. They called me and told me I had gotten into the dark web somehow. They said they had to fix my computer. I told them I had ****** and I wanted to call them. They told me if I hung up from them my computer would be infected, and I wouldn't be able to use it again. I'm writing a book, and my book information was on my computer, so I needed to get into it.

Dear *****,Thank you for taking the time to share your concerns. We value your feedback and the opportunity to address any misunderstandings.Firstly, I want to assure you that our company operates with the highest standards of integrity and professionalism. We have been privileged to serve you since your first purchase in August 2023, providing support, resolving computer issues, and installing security software as per your requests.Regarding your recent renewal in July 2024, all actions were carried out with your full acknowledgment and authorization. Our goal has always been to provide you with the best service and ensure the security of your computer and data.We understand that there might be confusion about the nature of our services. When we contacted you, it was to inform you of potential security threats and to offer our assistance. We apologize if our communication caused any distress or concern. Your security and peace of mind are our top priorities.Please be assured that we did not access your personal information without your consent. The statement about your computer becoming unusable if you disconnected from us was made to emphasize the importance of addressing potential security issues promptly. We regret if this caused any alarm.If you have any doubts or concerns, we encourage you to contact us directly. We are here to help and clarify any issues. Your satisfaction is important to us, and we want to ensure that you feel confident in the services we provide.Thank you for your understanding and continued trust in our company. We look forward to resolving any remaining concerns and continuing to provide you with the support you need.Regards Support Team

My father is a truck driver, His laptop is my go-to tool for staying connected during my long hauls. So, when it suddenly shut off and refused to turn back on, I was in a real bind. With deadlines looming and communication critical, I urgently searched online for help and found Jinigram/Qikbay.The support team was fantastic. They quickly assessed the situation and provided clear, step-by-step instructions to troubleshoot the issue. Their expertise was evident as they remotely diagnosed and fixed the problem, ensuring my laptop was up and running again in no time.What stood out was their understanding of my unique situation and their prompt, effective response. Thanks to Jinigram, I could continue my journey without any major interruptions.I highly recommend for any truck drivers or anyone needing dependable tech support. Their service is fast, reliable, and absolutely essential for those of us on the road.

Thank you for your recommendation.

I'm a florist, timely order processing and billing are critical to my business. Recently, while working on a large order, my computer suddenly crashed, leaving me unable to place the order or process the billing. In a panic, I searched online for immediate computer support.Their response was incredibly fast and professional. The support technician quickly understood the urgency of my situation and got to work right away. They remotely accessed my computer, identified the issue, and resolved it in no time.Thanks to Jinigram, I was able to get back on track and fulfill my customers order without any further delays. Their efficient and knowledgeable service was a lifesaver, preventing what could have been a significant disruption to my business.I am extremely grateful for their help and highly recommend to anyone in need of reliable and quick online support. They truly understand the importance of keeping your business running smoothly!

Thank you for your valuable review.

As an engineer, my construction designs rely heavily on uninterrupted connectivity. Recently, I experienced a sudden loss of connectivity while working on a crucial project. This disruption could have led to significant delays, so I immediately searched for help and found them.From the moment I contacted them, their support team was outstanding. They quickly identified the problem as a driver issue and took prompt action to resolve it. The technician guided me through the steps with clear instructions and great expertise. Within a short time, my connectivity was restored, and I was back to work.Their professionalism and speed were impressive, turning a potentially major setback into a minor hiccup. They provided excellent service, and I highly recommend them to anyone needing reliable online support.

Thank you! We appreciate your review.

When my kid was working on a big homework project, our computer's OS suddenly got corrupted. With a deadline looming, panic set in. I quickly searched for help on my phone and found jinigram. I called them immediately, hoping they could save the day.Their response was swift and professional. The technician understood the urgency and got to work right away. They accessed our computer remotely, diagnosed the problem, and began fixing it without any delay. Throughout the process, they were incredibly patient and kept me informed of what was happening.In no time, the computer was back up and running, and my kid was able to finish their homework without any further issues. The relief and happiness on my child's face said it all. Jinigram turned a stressful situation into a positive experience with their expert and efficient service.I couldn't be more grateful for their help. If you're ever in a bind with your computer, I highly recommend them. Their service is top-notch, and they truly care about their customers!

Thank you for your recommendation!

I'm a small business owner, and last week my accounting software suddenly stopped working due to a driver issue. This was a major problem since I rely on it for all my daily operations. Desperate to find a solution, I searched online and found jinigram llc.From the moment I contacted them, I knew I was in good hands. Their support team was incredibly responsive and understood the urgency of my situation. They quickly diagnosed the problem and guided me through the steps to fix it.What stood out to me was their professionalism and expertise. They didn't just fix the issue; they explained what went wrong and how to prevent it in the future. Within a short time, my software was up and running again, and I could get back to managing my business without further interruption.I can't thank jinigram technician enough for their outstanding service. They turned what could have been a disastrous day into a seamless experience. Highly recommend their services to anyone in need of reliable and efficient support!

Thank you for your recommendation!

As a doctor, I rely heavily on my laptop to analyze patient reports and make timely decisions. Recently, while in the middle of reviewing critical patient data, my laptop suddenly froze. This could have been a serious issue, impacting my ability to provide care.I quickly searched for help on my phone and found jinigram. Their reviews looked promising, so I decided to give them a call. It was the best decision I could have made.The support team was incredibly prompt and professional. They understood the urgency of my situation and immediately took action. Through remote access, they identified the problem and had my laptop up and running in no time. Their efficiency was remarkable, and I was able to get back to my work without significant delays.What impressed me most was their understanding of my needs and their ability to resolve the issue swiftly. jinigram provided exceptional service, and I am extremely grateful for their help. I highly recommend them to anyone in need of reliable online support.

We appreciate your recommendation. Thank you!

Running a business means that every minute counts, and recently, we faced a major setback when one of our office computers got corrupted during a critical task. In a frantic search for help, I found jinigram llc online and decided to call their support team.From the moment they answered, I knew we were in good hands. Their technician was calm, professional, and quickly got to the heart of the problem. They remotely accessed our system and worked tirelessly to fix the corruption issue. What could have been a disastrous day turned around swiftly thanks to their expertise.Not only did they recover our important files and get the computer running smoothly again, but they also provided tips to prevent similar issues in the future. The whole experience was seamless and reassuring.Their service was top-notch, and I couldnt be happier with the outcome. If you run a business and need reliable tech support, I highly recommend jinigram llc. They truly saved our workday and earned our trust!

Thank you for your recommendation.

I'm a university student, access to certain websites is crucial for my research and projects. Recently, I encountered an issue where I couldn't open some essential websites, which was severely hampering my progress on an important project.In a state of panic, I found jinigram online and decided to give their support a try. Im so glad I did! Their team was incredibly responsive and immediately understood the urgency of my situation.They quickly diagnosed the problem and provided a step-by-step solution to regain access to the blocked websites. Not only did they resolve the issue efficiently, but they also optimized my computer to ensure smoother browsing in the future.Their support saved my project and relieved a lot of stress. Im deeply grateful for their expertise and prompt assistance. I highly recommend jinigram to any student in need of reliable computer support. Thank you for being a lifesaver!

Thank you for the valuable review!

As an older customer, navigating online issues can be quite challenging for me. Recently, I was bombarded with unwanted advertisements every time I went online, making my browsing experience frustrating and difficult.I reached out to the technical support team at jinigram/qikbay, and they were fantastic. They patiently listened to my concerns and quickly identified the problem. They guided me through the steps to block these annoying ads and even installed some helpful tools to keep my computer safe in the future.Their support was prompt, friendly, and incredibly effective. I truly appreciate how they made everything easy to understand. Now, my online experience is much smoother and ad-free!Thank you, Jinigram, for your excellent service and support. Youve made a big difference for this old-timer!

Thank you for your valuable review!