Reviews

I'd give it a negative rating if it was an option. I've been going to Foreign Affair for 15+ years; it was a great family-owned business but no longer. *** is the new owner of Foreign Affair & you should stay away as his harassment known no bounds. *** lacks integrity, communication skills & customer service. ***'s strengths are screaming, being sexist, verbal abuser, temper tantrums & hanging up the phone mid-conversation. If you want to spend your hard-earned money at a business who harasses you for their mistakes, then Foreign Affair is the place for you.

I called weeks ahead to schedule a service. Due to the length of the service, they offered a loaner car until the following day. The loaner car was a Toyota Prius. I have zero experience with electric cars & was given no guidance on how to use it. My kids complained the car smelled bad because it was filthy with fast food & garbage. At one point the car wouldn't start & I was left stranded for over an hour with 2 young kids. Calling Foreign Affair didn't help as nobody answered the phone; it went to voicemail, said the mailbox was full & to call back later. What kind of business is this?

*** called just before 5 yelling at me to pick up my car. He continued yelling that he wasn't going to fix the key fob, he didn't need my business no matter how many years I was going there, made a sexist remark & hung up without resolving the situation. I was being verbally abused for a miscommunication within his shop. After redialing, *** continued his temper tantrum & there was no choice but to wait for him to finish as Foreign Affair was holding my car hostage.

I went to the shop first thing the following morning as I didn't trust what they would do to my car. I was afraid for my physical being & called the police for a civil standby to avoid further harassment. *** has disgraced Foreign Affair. Avoid this shop as the potential for this to happen to you is high as *** shouldn't be dealing with people.