We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Car Restorations

          Phat Daddy Customs, LLC.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Car Restorations.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            01/14/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            My 2020 Challenger had front damage , and missing tire. As of 6 months a go he scrapped after making multiple meet *** and getting read of the car. the car had ***** miles on it. The things of value were 679$ Rims, doors that cost **** each, CarPlay that is 2000$, Oem mufflers catalytic converters ****, and bucket seats *****, and fresh interior. He would use family emergencies to drag out time and before you knew my ****** Dollar car is gone.

          • Initial Complaint

            08/16/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On 10/5/21, I hired ****** *********************************** (AKA *****), owner of Phat Daddy Customs LLC, to do work on my **** Chevrolet Camaro and later paid him $5,800 cash as partial payment for the restoration. I dropped the car off at Phat Daddy along with about $15,000 worth of parts. ***** assured me my car was in good hands and that it should be completed in about 8 weeks. I was not able to contact ***** for several months. From time to time he would send a text and when I asked him for pictures he agreed to send them but never did. He claimed a lot of work had been done on the car but missed several completion dates. The struggle of not being able to contact ***** continued. On 6/5/23, due to ***** missing multiple completion dates and his inability to communicate with me, I terminated services with Phat Daddy Customs and made arrangements for the car to be sent to a different shop to be completed. ***** said he understood but did nothing to transport the vehicle. On 7/18/23 I texted ***** that if he did not give my car, and all parts, to the other shop by 7/21/23 that I would take legal action. ***** transported the car the next day but failed to take all the parts. The new shop sent me pictures of my Camaro and said they received the car, however, the labor ***** claimed to have done was not performed on the vehicle. The new shop also told me that ***** told them that he (*****) planned to deliver the parts the next day on 7/20/23. On 7/21/23 the new shop advised me ***** did not deliver the parts to their shop. I attempted to contact ***** multiple times with no response. The new shop is also unable to contact *****. ***** still has in his possession about $15,000 worth of my car parts. In a year and a half ***** was only able to spray my car with primer which, in another mechanic's estimate, needs to be redone and was only worth about $200 in labor. In addition, ***** still owes me $5,800 in labor fees he failed to perform.

          • Initial Complaint

            05/08/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Phat Daddy Customs received a 1964 Chevy impala along with $20,000 in parts and $3300 in cash from me with an agreement to restore the car. Time line was about 3 months for completion. Originally started in 2021. Shop has cut off all contact and I have not been able to reach them or find them open during normal business hours to retrieve my property. It has been over 6 months from last contact with them.

          • Initial Complaint

            02/22/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I took my 1958 Chevy brookwood to Phat daddy customs for an engine, rear differential and tuner installation. In addition Phat daddy’s was paid for the installation of a new power steering system and new fuel tank. Phat daddy’s was in position of my 1958 Chevy on June 25, 2022, to this day little to no work has been completed on my vehicle. I have lost all contact with the shop and they appear never to be open for business. Phat daddy was paid 3800 dollars and they are also have a pair of rims and tires which were paid for by myself and delivered to their shop for installation.

            Customer response

            02/23/2023

            Attached is the receipt from Phat Daddy customs and a check that was paid for additional parts. 

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          101 W Benedict Rd Ste 13

          Sn Bernrdno, CA 92408-2130

          Customer Complaints Summary

          4 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.