Credit Card Processing Services
National Payment Processing, IncFind BBB Accredited Businesses in Credit Card Processing Services.
Reviews
2 Customer Reviews
Review from Ignacio P
1 star10/19/2024
Tthis company must have 1 person in each department bacause their hold times are ridiculously long! I am seriously considering going with someone else! Over an hour and the automated system just keeps saying"you are the next caller in line! and no one answers!10-17-2024.. this is a follow up review 4 days later from myt inital complaint. I wrote an e mail expressing my concerns about how this company is operating and the way they communicate with us the merchants and requested the e mail be sent to the top. The e mail went to their customer service since this is the e mail they only provide.Any other company that care about their clients would have had at lease a supervisor trying to find out what was going on, not this company, they dont care. The day after i wrote the complaint the company decided to freeze and hold my funds to be deposited and didint even bother to call or e mail me about it. I called them to ask where the funds were ********** rudely stated the accout was being done an audit!!! I have never had a chargeback, ******* why are they retalliating by causing damages financially to ones business?10-18-2024 I received an e mail from ********* after complaining to management asking me idiotic questions to get more time for them to keep my over 8k funds on hold asking for me to respond to 3 questions. 1. Why my website is not working: *****, my website has been active and never down. 2. Why my phone number rings and then ask you to leave a message: Because if i or my assistand is not available them like any other company, leave a message and we will call you back. 3. Why they were not able to find any social media anywhere: That is because our business is word of mouth being in the industry 15+ years I have many brokers that send us the business and we do not have the capital to advertise right now, we are a new start up business!It is clear what other reviews says this company will take your money and play dumd in order to not make them available!Review from Thomas S
1 star06/06/2024
They are stealing money from me and hacking into my apps. That is what they do for a living. They have made my life a living h*** with all the scams and stuff they have stolen. They won't let me be. I used to work for them and they are the worst people ever.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.