About
Overview
BBB Accredited Since: 11/15/2016
Years in Business: 28
Payment methods:
Visa, MasterCard, AMEX, or Discovery
BBB Accreditation & Rating
About This Business
We provide online continuing education courses through a network of colleges and universities.
Business Details
- BBB File Opened:
- 12/8/2014
- Business Started:
- 1/1/1997
- Business Started Locally:
- 7/5/1994
- Business Incorporated:
- 7/5/1994
- Type of Entity:
- Corporation
- Alternate Names:
- Cengage Learning, Inc.
- Education To Go
- Business Management:
- Mr. Michael Hanson, President
- Mr. Bob batten, Vice President/General Manager
- Ms. Vicki Diaz, Manager
- Ms. Veronica Andrews, Senior Marketing Communications Manager
Additional Contact Information
- Principal Contacts
- Mr. Michael Hanson, President
- Mr. Bob batten, Vice President/General Manager
- Customer Contacts
- Ms. Iyrene Hurley
- Fax numbers
- Primary Fax: (951) 972-3629
- Additional Phone Numbers
- Other Phone: (855) 598-3856
- Additional Email Addresses
- Primary: Email this Business
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
Stated in our Student Agreement at www.ed2go.com/career/student-agreement:
REFUND POLICY: For refunds requested within ten (10) calendar days commencing on the date listed as the Start Date in the ed2go Student Center, one hundred percent (100%) of the tuition amount shall be refunded, provided no more than fifty percent (50%) of the program has been completed and all course materials are returned in as-new condition to ed2go at the Student’s expense. Such materials must be received within ten (10) days of the date of Materials Return Instructions sent by ed2go to the Student by email notification. The cost of materials not received or those that cannot be returned (such as software, memberships, exam vouchers, or exam sponsorship) shall not be refunded to the Student. Refunds shall be paid to the Student or loan forgiveness shall be granted within thirty (30) days following the deactivation date of the program.
Refund requests must be made through email by the Student.
No refunds shall be available after the ten (10) calendar days commencing on the Start Date listed in the ed2go Student Center, unless written justification is received from the Student within the original access period of the Student’s program, not including extensions, transfers or holds processed, and complaints are found to be valid based on ed2go’s investigation, including soliciting course provider and/or facilitator feedback, and partner school’s review of the findings of the investigation.
Ed2go’s refund policy shall be superseded by a partner school or third-party funding source’s policy only if that policy is more stringent, such as one that does not allow for refunds or one that allows fewer days in which to request the refund. Consult the partner school or third-party funding source's policies and procedures for additional information.- Business Categories
- Online Education, Continuing Education, Education
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