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          Business Profile

          Dry Cleaners

          Saturn Cleaners

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Dry Cleaners.

          Complaints

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          Complaint Details

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          Complaint Type
          • Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On April 29,2022 i took my clothes to Saturn Cleaners, it was a Pink Pants Suit ,a Linen top with beige stripes and tan pants. I totally forgot that i never went back to get my clothes from the cleaners. On Sunday May 29,2022 i remembered i needed to pick my clothes up well cleaners was closed and that Monday May 30,2022 was Memorial Day. So i went on Tuesday, May 31, to the cleaners to pick my clothes up but when i get there my clothes could not be found plus i forgot my ticket receipt and had to go home and get it .When i get back to the cleaners the worker ****** had found my clothes but my tan pants was missing, so i ask her to call the manager who name is ****. I spoke with her about the problem and she said that they would continue to look for them. So i told her that if they could not find them i wanted to be compensated for them. ****, said that they are not responsible for clothes left after 30 days and that they have sign up. My clothes were new, i had only wore them once and then put them in the cleaners. The clothes that they did find look like they had never been cleaned nd i told ****** they need to be clean all again over. She even agreed that they appeared not to be clean. My problem is that i want my pants back or i want to be compensated for them. What is so killing is that they found 3 pieces of my clothing but they can't find one more piece and that is my pants. WOW

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