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Business Profile

General Contractor

Five Star Restoration

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

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3 Customer Reviews

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  • Review from Bill B

    1 star

    12/23/2023

    if you are new to restorations please do not use this individuals shop.. Started an Oldsmobile 350 rocket project with him just about a year ago and being that i was new to this process i let him lead me during the whole process. i made the mistake by always asking him what he would do on this build and would just blindly follow his advise. i take responsibility for not doing enough homework first. His recommendations were to change out the heads, pistons , Intake manifold, roller cam, headers, carb transmission, radiator, and suspension, I really wanted to just do a crate engine brought in but he wanted to do all the work on existing engine which yes i agreed to. When i took delivery he says its running great and had drove it 100 miles ..handed me the keys and says oh btw I'm moving from ** to **. this week. In the same breath says don't worry I'm good for anything we did here.. Well that was BS. I get in the car and drive it home and notice first off it takes a ton of effort on the brake pedal to stop the car. in-fact at full stops it would want to brake loose and continue to lunge forward. Also the the idol would rev back and forth from **** to 950 at stops. Once home there were leaks coming from the radiator line , the timing chain cover and back of the engine maybe a real main seal or oil pan leak. When i tell him about the brakes he had me take it to a friend who could check the brake system for air in the line and rebleed the system because he had already left town. Line was table bleed with no resolve. I was due to not puttng the corrrect intake manifold on creating enough pressure. This guy does not stand by anything he does blamed me for why it would not run. Do not use this guy. There are countless more issues which i am running out of characters to describe. You can pm me for furthere details which are backed by pics other mechanics comments.
  • Review from Marla N

    1 star

    05/31/2022

    No stars. Poor quality of work. Took too long. Repeats of their own mistakes. Contract out work to unqualified people. They will tell you what you want to hear. Still finding work not done or damage that they did themselves. DO NOT RECOMMEND.
  • Review from Michelle N

    1 star

    03/04/2022

    If I was able to leave no stars I would absloutly do so. This company does not stand by their name or their so-called rating. There is nothing that is five star about this company. We initially decided to go with this company because of some of the reviews that we read online. trusting those reviews we chose five star to do our bathroom restoration. We were given a project deadline of two weeks for completion. To say the least the project extended over a month almost 2 months. Project manager Josh who was supposed to oversee the entire project did not do his job and many of the task and work that was supposed to be completed that was placed into the contract which were charged for was completely overlooked and not complete. The contract clearly stated that all materials were supposed to be replaced and New. Unfortunately this was not the case josh gave the approval to use old materials that were damaged and unsightly and had the workers try to make them look like they were new and freshly replaced which was an ultimate fail. They also had ripped out the Exterior wall Insulation and rebuilt the wall without putting insulation back in which would no longer be built to code. I caught this and brought it up to Josh's attention which Josh had denied. After going above Josh the project manager and going to his direct superior and only then were they willing to tear down the wall to observe that there was no insulation ever reinstalled. The insulation was correctly installed only after bringing our concerns to Josh's superior. As home owner I requested a copy of the invoice of all the work that was supposed to be completed so I could review all items and make sure that I was billed appropriately. Upon observing the invoice I happen to notice that many of the items that were listed to be complete and that we were being billed for had never even been done. I brought this to the project managers Josh's attention and he became very upset an argumentative with me. After speaki

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