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          Business Profile

          Collectibles

          Rob Liefeld Creations

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Collectibles.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            07/02/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I placed an order for three items with Liefeld Creations on 6/3/19. I never received the order. I contacted Liefeld Creations numerous times, from which I never received a reply. I have attached a .JPEG file from the actual website taken moments ago. You will see that the order is still in "Processing" status with no tracking information provided. I have since relocated to a new address as of 2022.

          • Initial Complaint

            02/04/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Backed *** Liefeld's Kickstarter in 2013, and like many backers (as can be seen in the campaign comments section), I received neither the pledge reward nor a refund. When politely asking for either on social media I was blocked by *** Liefeld, who continues to claim that he has fulfilled the Kickstarter campaign - he has not done that and there is another IndieGoGo campaign for the same products which is also unfulfilled.

            Business response

            02/04/2024

            You do not have jurisdication on the Kickstarter platform. 

          • Initial Complaint

            08/03/2023

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            I ordered a lot of stuff from this website that was never delivered totaling $1201.00. They do not contact me back or update me, they have stopping selling product online and have bad BBB reviews. They have done this to lots of people. All the items I'm due are listed below. Order #***** February 12, 2021 Grey ******* Deadpool 3 Pack! 1, HULK Deadpool XF GREY 30th Anniversary variant! 1, HULK Deadpool BLUE 30th Anniversary variant! 1, X-Men Deadpool XF Grey Cover! 1 + **** Order #***** June 7, 2021 DEADPOOL NERDY 30 4-Pack! 1 + **** Order #***** October 17, 2021 DOMINO #1 -SIGNED LIEFELD VARIANT 1 + SOA Order #***** December 22, 2022 Everything! Order #***** April 4, 2023 - Everything!

          • Initial Complaint

            07/08/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I ordered well over a thousand dollars in comic books from robliefeldcreations.com After many ignored email inquiries and requests to cancel for over a year, followed by endless promises from Rob Liefeld to ship my items, I had to dispute the credit card charges. The caredit card dispute is now in review by the credit card company but there are many many other of his "fans" being duped and ripped off by this con artist. I addition to the merchandise not received, I sent him 2 expensive comics for signing and I have demanded them back for months but there has no response. I WANT THEM RETURNED!*** Liefeld has a history of internet fraud from kickstarter to now on "whatnot" his BBB F rating is too kind

          • Initial Complaint

            01/19/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I purchased 3 items from robliefeldcreations.com and 2 of them are still outstanding orders from Aug3/20 #***** & #***** $158.99 & $178.99 = $337.98 I reach out several times through the contact page and never received a response on the delinquent orders. Months went by wait and trying to find a way to contact them other than there contact page.I finally reached out on ******** to the artist/owner *** Liefeld and he replied that he would get it fixed, nothing was done so Ive reached out several more times with the response back Still am fixing It weIl im still waiting. Hes manage to drag this out for a very long time.Any help would be appreciated Thanks ******

          • Initial Complaint

            01/13/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I purchased 2ea books from the business' website on 08.24.2022. The total amount of the order with shipping was $177.97. I received a follow up email from the owner on 10.13.2022 informing me that he had received the books after a delay that was the result of something out of his control and that the books were going to be signed by the owner and shipped that same week and would be arriving the following week (week of 10.16.2022). This was the last correspondence I received from the business, and my books never arrived and I was never provided a tracking number or shipping confirmation beyond the email mentioned above. I reached out multiple times via email (no phone # or alternate method of contact provided on the website). I sent emails on 11.05.2022 and 12.26.2022 requesting an update, tracking info, any sort of information or update on my order and did not receive a response to this point. I also tried their "Contact Us" link a few times on the website but when submitting the message, I never received a confirmation email or anything else to confirm my message was actually delivered, and obviously those were not responded to either (I don't recall specifically those dates when going through the website contact link). To this point the business has not responded to me at all, I have been completely ignored and I don't know what else to do.My account ID for the website is: ryanmarten4 The order # is ***** and was placed on 08.24.2022 for 2ea comic books totaling $177.97 There was no tracking information provided or shipping confirmation sent at any point.At this point I do not want the books, I would like my money refunded.

          • Initial Complaint

            04/21/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Made order Oct 11, 2021 Waited until week before Christmas to contact as it said it would take a bit to get these items out. No response.Emailed a few more times over the next few weeks, sent messages during Rob's live streams on Instagram, and also private messaged. Every single one ignored. This is the next step as the scammer has blocked me.Attached is my order with dates, what was ordered, and my name and address. I tried to be civil until now, but he has held money hostage for long enough

          • Initial Complaint

            03/21/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            On August 9, 2021, I purchased an autographed copy of Deadpool: Bad Blood from Rob Liefeld Creations (RLC). I paid $57.98 for the book and shipping. I was immediately emailed a receipt and message that advised my order #***** was received and being processed. That was approximately 224 days ago and I have still not received the item I purchased. Over the past 7 months I have attempted to contact someone from RLC to get information about my order via email, ******** and Instagram. I sent several request for status updates and requests for refunds to the only contacts for RLC I could find: ******************************* and ************************************. I also emailed a request to change the shipping address for my order because I will soon be moving from the address I provided. However, no one has ever responded to my requests or even acknowledged my communications. As a customer of RLC I feel robbed. As a fan of Rob Liefeld, I feel cheated. Either way, I deserve better and would appreciate it if someone acknowledged the issue.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 15

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          PO Box 712

          Yorba Linda, CA 92885-0712

          Visit Website

          Customer Complaints Summary

          8 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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