Complaints
Current Alerts For This Business
BBB files indicate a pattern of consumer complaints filed against this business. Consumers primarily report concerns around delivery issues, customer service issues, and refund or exchange issues. Regarding delivery issues, consumers claim that the time frame given for receiving their orders was pushed back multiple times by the business eventually leading to the business failing to provide delivery updates at all and the consumers never receiving their orders. Consumers also state that they encounter difficulty when attempting to contact the business to request a refund or to check on the status of their order. Consumers state the business fails to return emails in a timely manner or even at all and has no phone number listed on their website. Lastly, consumers allege that the business refuses to provide refunds when requesting to cancel their order and some consumers allege the business responded that there are no funds currently available to provide them a refund.
BBB notified the business of this pattern on March 21, 2019 and is awaiting response.
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