Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Decorative Concrete

Hernandez Concrete Design, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Decorative Concrete.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

3 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Jill J

    1 star

    08/18/2023

    DO NOT HIRE! What a nightmare!We contracted with Hernandez in May 2023 to pour a concrete pad, construct a gas fireplace and do fence repairs. He didnt think that I needed a licensed plumber to run the gas line to the fireplace, the **************** disagreed. He knew from the beginning about the requirement, I sent the permit information with the signed proposal. Over the next several months, I reminded him at least 10 times about the permit. He was always checking on it and getting back to me, the problem was he never got back to me.Hernandez did the trenching for the underground utilities and poured the pad between 6/1-6/12. He had his guys construct the base for the fireplace over the next two weeks, they had to redo the base because they were the wrong size for the hearth caps ****** had ordered. ****** was at my house asking for more money on 6/20, stupidly I gave it to him. During that meeting I also told him we needed to get this project done. That was the last time he did any work.The electrician finished his work on 7/14. Spent the next week asking ****** to call or come by and get the project finished. I finally spoke to him on 7/21, he said he would have a crew there the next day. No call, no show. Sent several follow up texts asking him to call or come by and get the project finished no response.Finally talked to him on 7/27-he was on another vacation-his 3rd this summer. I told him we were done and were going to move forward with other contractors to get the job finished. I estimated that he would need to refund about $10k. We had the work completed and I sent a request for a refund, he responded with threats to put a lien on my house and *** me for 3 times the contract amount. Fully paid and incomplete job, what an ***.The worst thing is that he is actually my neighbor. I can see *************** hes building with stolen money from my back patio.
  • Review from Kateryna D

    1 star

    07/25/2023

    DO NOT HIRE ****** HERNANDEZ - HE IS A SCAM AND A FRAUD!!!! He takes your money, lies about the terms, doesn't show up to work as promissed and never finishes the job! His businesses names are "Hernandez Concrete Design" and "the outdoor room", he might have other names fir his desolved businesses because of the numbers of law suits and bbb complaints that he has against him! Be aware of this person. He promised us to finish our project within 6 weeks and it's been over 6 months and the project is not done. He took over 2/3 of our full project money and did not do the work. The concrete he poured got cracks in it right away that he never fixed and never sealed, the stone work is not finished, the fireplace he started never got done and he was trying to put in a cheap burner in it with half an inch pipe to hook up to a 1 inch gas pipe that would have melted and caused safety Hazzard! The lights on the cement walls were never hooked up and are not working because he never put a transmitter for that. The plants and grass he put in are dying because he waited till mid of July the hottest time of the year even though he was paid for that 2 months prior. Do not believe the word that comes out of his mouth - HE IS A LIAR!! His business needs to be shut down and he should be hold accountable for all the fraud he is committing to us and all others that have been complaining to bbb and filing law suits against him!
  • Review from Derek W

    5 stars

    06/28/2023

    I have had ****** and his team do a few projects for me. First I had a 32 ft x 24 ft slab poured to park cars in my yard. Took them about 3 days of working time and I was super happy with the project. That was about 2 years ago and the slab is holding up great. I always have several cars parked on it and various trailers at times and have not had any major cracks develop or drainage issues. More recently my wife and I were getting married and decided we would put money into landscaping and do the reception at our house instead of renting a venue. Our house was previously a horse property and I could never get anything other than weeds to grow in the back yard. I called ****** with some plans I had hand drawn and he brought my drawing to life. They installed a fire pit and outdoor cooking area along with a bunch of sod, mulch, and a driveway made from asphalt ******** to the parking slab. They also installed a full sprinkler system for the new sod. The project turned out great. I told him what date I needed it done by before the wedding and they had everything done on time. I have since referred family members to him and would be happy to do business with him again.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.