Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Flood Emergency

Water Damage, Inc.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

14 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Nancy J

    5 stars

    02/04/2025

    Under the difficult circumstances of finding a water leak in our house, **** ******* of Water Damage *** arrived a few hours after our call and provided us with calm information about the mitigation process, and his team began the cleanup immediately. After two days things were almost dry, mold free, asbestos checked per Colorado lawnone was foundand we had a recommendation for a repair company. We are extremely lucky to have made that call!!

    Water Damage, Inc. Response

    02/05/2025

    Thank you very much for the kind words and the review, *****. We really appreciate it. Please don't hesitate to reach out should you ever have any questions. Thanks again! The Water Damage **** team
  • Review from Dave G

    5 stars

    12/27/2024

    My experience with Water Damage *** was excellent. I had mold in my basement crawl space. They inspected the crawl space and provided me with a detailed estimate describing the work to be done. Unlike the other bids I received, Water Damages approach to mitigating the mold was thorough, complete, and sought to solve the problem. Once I approved the estimate, they timely started and completed the work. They kept me informed of their work progress and adjusted the work scope to make sure the mold was completely mitigated. The work area was kept clean and wiped down to prevent the spread of mold spores. Based on my experience, I would strongly recommend Water Damage to mitigate and solve your mold issues.

    Water Damage, Inc. Response

    12/30/2024

    Hi ****,

    Thank you for the kind words and review. We really appreciate you taking the time to leave your feedback. Take care and always feel free to reach out with any questions.

     

    Thanks Again!

  • Review from Victoria R

    5 stars

    06/14/2023

    We had a pipe leak under our sink followed by water coming in an exhaust fan in the ceiling from a storm. We had originally contacted another water damage company but never heard a word from them after they came out to do an estimate (we didn't even get the estimate). I'm actually glad that happened because Water Damage *** has been amazing to deal with. ***** (Project Manager) gave me a pretty good explanation of what to expect throughout the process and how long things will take. He's had an answer for every question I've had and is polite and professional. **** (Crew Chief) and ***** arrived promptly every morning and got right to work. They too were polite, professional, and answered any questions I had. I will actually miss these guys because they were such a pleasure to have around. I would highly recommend Water Damage ***. These guys know their stuff and are awesome to work with.

    Water Damage, Inc. Response

    06/15/2023

    ***********,

     

    Thank you so much for the kind words and the great review. We are very happy we could help you out in this situation and hopefully make it a little less stressful for you. Please don't hesitate to reach out should you ever have any questions or concerns. Thanks Again, The Water Damage, Inc. Team.

  • Review from Tim L

    5 stars

    05/26/2023

    We were happy with the service provided and the professional manner the all the employees showed. I would recommend them to anyone for the great service and efficient manner they did everything to help when our basement flooded.**** was a pleasure to work with and kept his word on everything he said and did.His team was able to save as much as possible and even warned us of a possible problem with the water heater.
  • Review from Meg

    5 stars

    05/21/2023

    Fast, efficient, professional. I could not be more pleased with my results.

    Water Damage, Inc. Response

    05/22/2023

    ***, 

    Thank you so much for the 5 star review. We are very happy we could help out in this situation and hopefully make it a little less stressful for you. Please don't hesitate to reach out should you ever have any questions.

     

    Thank you.

  • Review from Cindy N

    5 stars

    04/05/2023

    The team did a great job for a fair price and went above and beyond when cleaning the water and mold in my kitchen after a dishwasher leak caused damage. I highly recommend.

    Water Damage, Inc. Response

    04/06/2023

    Hi *****,Thanks for putting your trust in Water Damage, Inc. and for the great review. Please don't hesitate to reach out should you ever have any questions.
  • Review from Miriam B

    5 stars

    02/16/2023

    These guys were wonderful! I would definitely use them again!

    Water Damage, Inc. Response

    02/23/2023

    Hi ******,Thank you for those kind words. We are glad we could help out in this situation. Thanks again!
  • Review from Janet Q

    5 stars

    01/27/2023

    A pipe burst in my condo on Christmas Eve, and there was a lot of damage. Finding Water Damage, Inc. to help me with the cleanup was a wonderful thing! They were very professional, and were also reassuring, kind and patient with my many questions. This is a great company that I would highly recommend.

    Water Damage, Inc. Response

    01/30/2023

    Hi *****,Thank you so much for taking the time to leave us such a nice review. We are glad we could help out in this situation. Please don't hesitate to reach out should you ever have any questions. Thanks again. The Water Damage, Inc. Team.
  • Review from David B

    5 stars

    01/02/2023

    The entire WDI crew was prompt, thorough, and conscientious when performing water damage mitigation in our bathroom caused by a shower overflow, which unfortunately occurred in the week right before Christmas. They also worked well with our insurance company to ensure that all mitigation costs were covered by our homeowner's insurance. We highly recommend this company.

    Water Damage, Inc. Response

    01/03/2023

    Hi **********************,Thank you so much for the kind words and review. We are very happy we could help with your water damage situation. Please don't hesitate to reach out should you ever have any questions.Thanks again! The Water Damage, Inc. Team.
  • Review from Cliff F

    5 stars

    11/26/2022

    Each person who worked for Water Damage was thoroughly professional, expert, and friendly. He was careful and meticulous. The company integrated seamlessly with insurance. We recommend them completely. The owner **** was a pleasure to work with. His employees ****, *****, ****, ****, and others were comfortable to have in our home. By the way, they cleaned the damage thoroughly.

    Water Damage, Inc. Response

    11/27/2022

    Thank you for the great review and kind words ****************. We are glad we could help you out in this situation. Please don't hesitate to reach out should you ever have any questions. Thanks again, The water Damage, Inc., team.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.