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          Business Profile

          Sewer Cleaning

          Evans Rooter Service, LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Sewer Cleaning.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            03/19/2024

            Complaint Type:
            Billing Issues
            Status:
            Unresolved
            He never send me the report and claimed i did not paid him. i had to find cc charge to prove him i paid. his invoice was open and not my fault and because he never close a paid invoice he dod nor provided me with lu report and that os very unprofessional

            Business response

            03/19/2024

            Did find Invoice  and found transactions,was paid but never gave me a chance to find transactions can resolve with a new  report or refund

            Customer response

            03/19/2024

            Complaint: 21452805

            I am rejecting this response because:
            I called him over the phone and explained that i paid and he keep saying i did not. he did not even said let me look for your payment or nothing.He just said i did not paid! he was not helpful and at this point i request a full refund and i will never use his services again. Even if i had forgotten to pay he could had better customer service and treat customers with more respect 
            Regards,

            Yadhira Morales

          • Initial Complaint

            03/07/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Alex had previously been to our home to unclog bathroom drain from upstairs to downstairs. A day later it was doing the same. I made an appt with Alex to come back out. I was going to be charged as well for the second visit. Alex was a no show. I had text him. My spouse left a voicemail along with a text, no response. I again text him basically telling him that it was not good customer service by not answering our texts and voicemails as well as no showing for appt. His response was “I did text you, (he did not) yes I forgot your appt but if you wanna act like that find someone else, also your line wouldn’t plug up if you had not put wipes down the line” we did find another plumber who promptly came and finished Alex’s job that was not complete.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          C-

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 9

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          3722 Mountain View Dr

          Evans, CO 80620-9500

          Get Directions
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          (970) 515-9322

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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