Reviews

My taxes prepared by ***** were a complete debacle! Numbers completely wrong! Even after I paid her EXTRA money to ensure accuracy by doing a "scrub"! My financial profile was completely skewed & inaccurate based upon her errors preparing my taxes. I had to consult another tax professional who found multiple issues that ***** took no ownership of. I requested ***** refund me due to needing my taxes completely redone! I was given excuses &I was given excuses & ultimately ignored multiple times. I paid for a tax return that totally misrepresented my tax/financial status and cost me thousands! I can't completely convey my disappointment. Poor customer service, Very Unprofessional, NO ownership, blamed the client! Keep your lame ******************** I've requested a refund!

******, your allegations are completed unfounded and we are greatly disappointed that you feel the way you do. Our company had spent several hours seeking to get your financials in order and helping you be more organized and clear about your business expenses. Additionally, it is our policy with ALL clients to sit down and review taxes line by line to ensure their accuracy and your agreement with the numbers based on the information YOU provided. At no time after any of the tax reviews [prior to delivery] did you indicate anything was wrong or anything was missed. We have been in business for more than 20 years and most clients have been with us for nearly 15 of those years. With a MBA in finance, being a former Financial Advisor, IRS Enrolled Agent, etc., it is difficult to truly believe that not only was the work substandard but that you were treated poorly. Our Sr. ********** has over 40 years as a CPA and reviewed the work and found no errors. It is his decision to refund clients. As you never indicated except once that there were any issues we regret that a refund cannot be offered as we did correct the one mistake found. We understand that you want to voice your concerns but truly do not feel that online platforms with angry comments are appropriate. We trust you will have a better experience with another company.

My response to this company-Unfounded allegations? Lets focus upon the facts:-I paid a pretty ***** spending EXTRA money for a "scrub".... MY TAXES WERE WRONG!- I was unaware my taxes were wrong until my banker informed me of issues with my tax return.- I TRUSTED your company's expertise- I was failed and ended up paying thousands in unanticipated taxes.-I feel poorly treated when I pay for a service that ends up with a dismal result, business ignores my requests for ********** have to pay someone else to perform task I've already paid for without refund.-My comments are accurate and true. My hope is that other's will know my opinion and experience with your company.