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Business Profile

Modular Buildings

General Steel Corporation

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43 Customer Reviews

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  • Review from Dorie H

    1 star

    03/17/2024

    Know the ***** about General Steel, don't be fooled by the BBB manipulated rating. Ive lost $14000 to General Steel and all I received was fake building plans for a simple 30x40 barndominium. Through the process General Steel VP ***** and ********** wanted me to send more money and kept asking me to waive reviewing the building plan. When I said I will not waive the building plan stage, they sent fake building plans (poor CAD drawings misrepresenting true building plans) with the certification marking of ****, which they are not accredited with the Metal Building ************************* The **** organization has sent General Steel a cease and desist letter to not include **** logo on their dishonest CAD drawings. Furthermore General Steel VP ***** and ********** sent me a fake phone number to the building erector they said they had to erect the building. I was fooled by the flawed BBB rating that ************** helps General Steel manipulate the complaints. General Steel has never returned my money and never sent true building plans of the building. General Steel tried to convince me to signing a delivery date and locking in more money without true building plans. The only solution is to return my money, I have no trust in the integrity of General Steel.
  • Review from Troy H

    1 star

    02/02/2024

    Rating this company as a 1. Confusing emails, drawings and documents, and give a sense that we're basically on our own once they deliver the material, drawings are amateur cads, and an obsessive pressure to complete the purchase. The company they recommended to actually erect the building doesn't even respond. I would not recommend you deal with G.Steel - they're like a 'middle man' that will leave you high and dry once they deliver materials. Definitely not a one-stop-shop here.
  • Review from Chris K

    1 star

    08/22/2023

    They have not stopped calling me. Everyday I see a blocked call from this company. The harassment is annoying. I've called over 20 times to get them to stop. Nothing they keep coming with calls
  • Review from Kim L

    1 star

    06/01/2023

    We purchased a building from G.Steel Corp almost two years ago. The building was delivered. The contractor they referred us to on the other hand....Anyhow. We reached out to G.Steel this passed February because our building, although was delivered was still laying on our property. Spoke with ***** on the phone as well as in person, we asked for them to purchase back their product or help ** get a new contractor....it seems that they do NOT care about their customers once their product is delivered. No follow up, no help. They come across as a "hometown " business, which is a lie in the fact that THEY have an office in ********, but they order all buildings from out of state. I would not and could not recommend this company to ANYONE. This whole mess has left such a terrible feeling in ** that we no longer even want this building. I highly recommend doing more due diligence on the company and the contractor(s) they recommend. They come across as used car salesperson (s), slap you on the back with a smile and walk away.

    General Steel Corporation Response

    06/19/2023

    General Steel is always concerned should it learn that a Customer has had issues with their building project, unfortunately ***************** issues were not something that General Steel had any control of. ***************** hired a contractor to erect her steel building and apparently he did not complete the job.  General Steel delivered the building package in February 2022, and it was completely unaware of any issues until one year later. Even if General Steel was made aware of the issues earlier, General Steel would still have no control over the contractor she hired to complete the project. ***************** requested that General Steel provide a contractor referral. General Steel only provided the referral after ***************** agreed in writing that she understood that the referred party was not affiliated with General Steel and after she agreed to do her own due diligence and investigation before she hires any contractor.  

    Although General Steel does not necessarily agree with Mrs.******* description of events or how she has defined General Steels behavior.General Steel is and was troubled that she experienced issues with her project.  General Steel does not blame ***************** for being upset,however, it appears her anger is misdirected. General Steel feels that any unflattering review should have been directed towards the contractor and not General Steel, it delivered everything it was contracted to provide. General Steel did offer to help find her another contractor; but ***************** did not want to pay to have another contractor finish the project, she wanted the project completed for free. ***************** also asked General Steel to assist her to try and sell the building and General Steel was not opposed to helping her,however shortly after, General Steel was met with a demand letter from her attorney. 
  • Review from Timothy L

    5 stars

    05/25/2023

    I have had nothing but a positive experience working with General Steel. **** was fantastic to work with. Not only did he work with me to get the perfect building for my needs, he saved me thousands of dollars in doing so. He responded quickly to, and answered all the questions I had. **** helped plan exactly what I needed, and made sure I had everything necessary for my project. I contacted several other companies, and they couldn't match the service and help I received from General Steel. I would go nowhere else in the future.
  • Review from Jay W

    5 stars

    05/24/2023

    Purchased a 30x40 barn for equipment and storage with a few modifications. ********* helped from the beginning and was knowledgeable and timely with his responses. **** is our production coordinator and was great to work with as well. I will recommend General Steel to anyone.
  • Review from Norman B

    5 stars

    05/11/2023

    The first person I talked with, ****, addressed my questions in a very professional and personable manner. Even though General Steel deals with requests for buildings that are 100x200 or larger, **** made me feel that my 24x30 building was very important to him. He got back to me within a half hour, with an amazing quote. I am now a happy General Steel customer.
  • Review from Danise R

    5 stars

    05/10/2023

    We just bought our Barndominium kit from General Steel. It took us awhile to figure out we were ready to go, they were patient and helpful and didn't bug us to get it started! The process has been super simple!
  • Review from Maurizio Tony N

    5 stars

    05/08/2023

    ***** has been great, I've had many questions,emails and voice messages he's been very understanding and patient. Prior to ordering my building I've had several quotes for 3 other companies and it was difficult to reach the sales person and get a return calls. In the end the material from the other companies wouldn't meet the requirements I needed.
  • Review from Cheryl P

    5 stars

    04/28/2023

    We have our buildings ordered and ******* has been great to work with. Always returns calls and answers questions. He was able to get the exact building we needed. I would recommend ******* if you have a building project .

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