Reviews

I too would give a zero if it were possible. I paid for insurance with Skyline and they significantly damaged a piece of furniture. I immediately contacted the Company and followed their instructions. The Company never responded to my claim. I emailed the owner and got no response. Even though the movers were nice guys, I would never recommend or use the company again. Shameful business practices.

** We dropped the ball on this one and your email was over looked accidently. We appologize and will be contacting you asap to resolve thgis matter. Regards,***********************

Was disappointed with the move. The movers were friendly but seemed inexperienced, disorganized and stalling to add time. Everything was packed and ready and no loose items. The size of the move was a 600 sq. ft. unit, one bedroom. They could not get the ramp to work so they used the automatic lift, which took longer to load and unload. The move cost over $600.00 for a small move two blocks away. It should not have taken them as long as it did. The same move in the past with **************** took a lot less time.

****, we apologize that you were not satisfied with your move overall. We strive to do our best to make sure our customers are happy and this did not happen for you and for that we are sorry. We did take a look at the estimate we gave you which was 3 to 5 hours and you were billed out for **** hrs which is on the low end of the estimate. We will take your review however and use it as a training tool to work with our team to improve. Regards,***********************

This is the most unprofessional company I've ever worked with. Our tenant hired them to move him out of our rental property. Our tenant declined to pay extra for floor protection and these guys dumped tons of salt/snow melt on our deck and then tracked this damaging product throughout our entire house, on every inch of our original hardwood floors, and then left it there to dry for 4 days before we found it. At this point the salt had deteriorated the sealant and left a permanent fog on the floors, with salt crystals stuck into the grooves. We spoke to two flooring companies who both said the only way to fix the damage is to sand and refinish them. Skyline refuses to take any responsibility for completely destroying our hardwood floors. I would avoid this company at all costs!

We did not perform a move for Marybeth, we performed a move for her tenant that was disgruntled at Marybeth because there was flooding damage to the property in which the floor was damaged and the Tenant was forced to move out. When we showed up to move our customer (tenant) the front walks and driveway leading into the home were left unplowed and not shoveled presenting the moving team with dangerous icy conditions. So our moving team had to shovel the walks and put down ice melt to prevent them from slipping, falling and hurting themselves. We are not sure what type of agreement the Tenant and Landlord had in regards to making sure the walks are clear however liability generally falls on the Landlord or property owner if an accident occurs. We then advised the tenant to purchase flooring protection because of the conditions in which the Tenant declined saying it was "not my problem", he expressed that some of his own belongings were ruined from the place flooding and having mold on them and parts of the floor were ripped out just leaving the sub floor and he was not happy with the Landlord. We proceeded with the move and successfully moved our client to a different location. Apparently, the Tenant decided not to clean the home after the move which is not the responsibility of Skyline Moving. We were contracted to Move, not clean. Furthermore we believe Marybeth tried to clean the floors herself or hired a cleaning service that probably did not know how to properly clean floors with ice melt chemicals on them therefore making the situation worse. THIS is not Skyline's fault. This situation comes down to the Tenant and the Landlord yet Marybeth felt like she wanted to put Skyline in the middle of a bad situation between herself and her Tenant. Between the lack of clearing the walks for safety and the home being left uncleaned is solely between the Tenant and the Landlord. This review is quite frankly unjust and malicious on Marybeth's part and Skyline will defend its name to highest extent of the law in this matter.