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          Business Profile

          Ammunition Reloading

          Sharpshooter LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Ammunition Reloading.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            07/01/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Placed an online order through the company (#*****, total of $76.85) on 6/14/2024. Confirmation email stated items would be received in 5-7 days, and an email would be sent when the order was shipped. I never received an email and attempted to contact business on 6/24/2024, with no answer. I have called every day since and left voicemails. I have left messages on the website as well as emails without any contact. I am simple trying to get a refund.

          • Initial Complaint

            06/26/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            I ordered $234 worth of merchandise going on 3 weeks ago, it was never sent. I have tried contacting *** ***** ***** (?) through both phone and email on more than 5 occasions, with no success: he refuses to communicate, still hasn't shipped my items, nor has he issued a refund...which I have requested three times.

            Customer response

            07/18/2024

            I finally received my items. 

          • Initial Complaint

            06/23/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I received a damaged product from this company and I have tried to contact them with phone calls and emails for over a month about replacing or repairing the gas check maker and no response whatsoever.package was not properly packaged

          • Initial Complaint

            11/23/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Im a South African Citizen Residing in South Africa. My Brother residing in Australia told me about the product that Sharp Shooter sells, he saw it at the **** ****. I ordered the product on line and made payment. I sent mails phoned and only got the voice mail no answer no response. Money were paid into their account. Up until now today since the 17/11/2023 no confirmation of my order or call back or response to my e-mails. This was money saved to buy their product. I would like delivery of the goods any correspondence would be appreciated or a refund. Hope this will help. Regards ****** *******

          • Initial Complaint

            11/16/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Ordered over a month ago and no communication from seller and no items received

          • Initial Complaint

            11/16/2023

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            11-6-2023 ordered parts and was charged instantly, no communication from the company, contacted then on their website 3 times with no response I just want a refund.

            Customer response

            01/08/2024

            Received package, but had not known it was delivered because of no tracking info. Also it was extremely late and their was zero communication from the company.

          • Initial Complaint

            08/14/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I made an order number #***** on 24th July and it was supposed to arrive in a weeks time yet even after 3 weeks the order had not been sent and I have tried to call the number on the website , I have written emails and there is no response , all I want is for the store to deliver the products I ordered .

          • Initial Complaint

            07/29/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I am trying to contact them to exchange an item i ordered the wrong one. They never respond to emails, messages or calls. I have a .22.mag kit I need to exchange for the .22 LR kit.

          • Initial Complaint

            05/19/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Ordered on the second three weeks later and no response to emails or phone calls. Order #***** for $96.80.

          • Initial Complaint

            05/18/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            - Ordered two items on Apr 15, 2023 - Today is May 18th and the items have not been received - The seller claimed the original shipment was lost by USPS but couldn't provide a tracking number - Seller then claimed they would re-ship around May 11th but dodges every time I ask for a tracking number - Horrible communication and clearly isn't going to honor the order - SCAM/DO NOT DO BUSINESS WITH

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          Montrose, CO 81401-3422

          Visit Website
          (970) 640-2799

          Customer Complaints Summary

          14 total complaints in the last 3 years.

          3 complaints closed in the last 12 months.

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