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          Lawyers

          Alcock Law Group, PC

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/11/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Started in March of 2022, when i received a letter from Alcock Lawe Group. The letter stated that I owed over ***** dollars. When i looked at my *** account it showed ***** was due. So, I emailed ***** and stated that the account shows that that I owe ***** and i would pay that amount on *********** day. I took that amount in and dropped it off. April comes around and i am still locked out of the account. I emailed the ************ trying to see why the account was still locked. At this time, I emailed ***** yet again and this is when she tells me that the rest of the money was for her fees (never stated this the month prior). when i asked what the Fees were for, she said they had to send a letter (almost 400 dollars for a letter) so I told her that has to be the most expensive letter ever. I had a consult around this and i was told to get am itemized list of all charges which to this day i have yet to receive. Fast forward to this Month ***** sent something to my bank and took not only money out of my account but my 16-year-old daughter as well. called her office and then her assistant said all communications through email. So i sent her an email stating that i don't care about the money taken from my account, and that i want the money taken from my daughter returned. ***** sends me a letter that's all. will not respond or anything. Not only this total balance from the last thing i received was ***** dollars. took ***** from my daughter's account then 465 from my account. They also started a garnishment that was sent to my employer. I need assistance because they locked me out which has prevented me from paying the *** and now, they are taking money to the point we can't live right. i need assistance with getting her moner returned

            Business response

            01/11/2023

            The Complainant is a defendant in a lawsuit. That is ********* for this dispute, not here. We will not respond further.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          NR

          This business is not BBB Accredited

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          Years in Business: 8

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          19751 E Mainstreet Ste 225

          Parker, CO 80138-7428

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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