Reviews
2 Customer Reviews
Review from Lola S
1 star11/10/2024
SCAM!!!!!!SCAM!!!!!!!!!!SCAM!!!!!!!!they had the nerve to add the overflow and waste and they know that was not y I am unhappy and disgusted!!!! Taylor knew she wasn’t going to be able to work on my furnace and still continued to install the thermostat and then charged me and said the company and herself didn’t feel comfortable working on it because it was too old …I mean it was the same furnace she looked at to begin with …she should have known then that it was too old 429.00 for a thermostat. I did not sign the completed paperwork. I called the receptionist wouldn’t give me her name or the owners name she refused I threatened to write an honest review and she hung up on me and would not take my calls She had promised to adjust the price until I threatened to write a review and she hung up and have not contacted me back Taylor was not transparent and I didn’t appreciate that She also quoted me 6500.00 to replace a water heater of course with all the bells and whistles.
A-Team Plumbing and Drain LLC Response
11/13/2024
You were not charged $429 for a thermostat. You were charged $353 for us to supply and install a thermostat along with troubleshooting. ****, the entire story: When we came out, you did not have a thermostat on your boiler. Taylor, who is very well loved by all our customers, stated that she suggested you replace the boiler since it is so old and it was starting to decay. You told Taylor that you only want the thermostat installed to get the boiler to start working again. Taylor informed you that we can start by adding the thermostat, but it's no guarantee, you agreed. When the thermostat didn't help, Taylor informed you to contact an electrician due to the fact the wiring going from the thermostat to the boiler was all wrong and needed new wiring. You then spoke with me who I stated to let me talk to Taylor and we will just charge for the thermostat and her time installing it and troubleshooting. You agreed and then gave us a bad review immediately. We never gave a $6500 price for a Water Heater. So sorry you were so unhappy with us with your waste and overflow install. Taylor has amazing customer feedback and I'm surprised you didn't have the same experience as everyone else!
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Review from David W
5 stars05/30/2024
Excellent work! Highly recommend. Used for several projects and all came out great
Customer Review Rating
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