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          Business Profile

          Home Renovation

          MAD Development LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Home Renovation.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            05/22/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Bonnie D********* head of MAD development Build a three floor building next to my house at ****************. She removed a copper water pipe that led water from the house into the garden when she built the new fence to her building. She replaced that copper water pipe with an inadequate plastic pipe that broke this winter. I contacted her eight weeks ago to let her know since I am disabled and a senior I could not water my large garden by Ken would you please replace my copper water pipe. I only have her phone number is ************. We had one conversation where she said she would get it done within a week or 10 days. Now she does not answer her phone although I have left her messages. She was reasonable while she built her building. And we had a good relationship. But now I have to water my garden by Ken. It takes 52 cans in 90 weather. I have photographs to prove all that I say and I have a witness that shows with my bad heart and my bad back I have to water my garden by hand. This is unacceptable I will land in the hospital at this point. I am having my own contractor build a copper pipe and I want  Bonnie D********* to pay for it on a reasonably timely basis. Thank you my phone number is ************ I live at ** ************************* have lived here for 35 years

          • Initial Complaint

            04/13/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Bathroom renovation from June -November, 2021 We paid $24,700 to MAD Construction for labor.They committed to renovate a bathroom in 2-3 weeks, including improved plumbing for water flow to tub/shower, new toilet and sink; walls (with wainscotting); ceiling; sink; exhaust fan; medicine cabinet. Retain existing tub, floor, door, window, and radiator.Dispute: 1) Company made unidentified charges to our credit card of at least $6,541. 2) Company did sloppy work requiring us to hire other contractors to repair their damage to shower and tile and to complete their undone work around the cabinet. The major damage they caused was in plumbing, so now when we use the tub, water leaks in the first floor kitchen ceiling, causing damage to the ceiling and light fixture. The cost to repair damage to plumbing is unknown at this time.We have made repeated requests to the company to address these issues, and they are nonresponsive.Start date June 27, 2021

          • Initial Complaint

            03/17/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Developer sold us a house with a one-year warranty. Issues that were raised within that year still have not been addressed. -multiple rotting windows -window arms do not work

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          D-

          This business is not BBB Accredited

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          Years in Business: 9

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          4501 Q Ln NW

          Washington, DC 20007-2570

          Visit Website
          (703) 946-9529

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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