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Business Profile

Health and Wellness

Sascha Fitness Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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Complaint Status
Complaint Type
  • Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    They delivered an incompelete package and wont respond to mi complaint. I have proof form ***** that the package was delivered incomplete.I ordered 2 products, the total weight should be 1.81 lbs, however the ***** tracking number only shows 0.5 lbs, showing one product is missing. I reached out to Saschas team and the have not helped me with any solution!
  • Complaint Type:
    Product Issues
    Status:
    Unanswered
    I purchased two containers of whey protein powder that when delivered smell, horrible rancid and rotten. They are not edible. I contacted the company multiple multiple times in which they would say bizarre statements, such as: return your product to Amazon, ( I did not purchase the product from Amazon). Then they told me that everyone feels different about flavors.( Ive had this product many many times before, and it has never smelled or tasted rotten). Then insisted on responding to me only in different languages and not English. I begged them for a return label so I could send a return .they declined to take returns even though their website says that they do take returns for damage products.
  • Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased products on Saschas website. The box was delivered wrong and missing products. I contacted teamsascha and the representative started with an investigation. After 3 emails again they said we need to start the investigation. I explain the situation again and the answer was we are sorry about happened. That was it. No solution. No refund. I email again the situation and they answered me that I refused the package and there a new investigation. I never said that I even sent them pictures of the box with what I got in it. So at this point this business is trying to get around the problem and keep the money. Avoiding my emails and misleading the information.
  • Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    hello, I placed an order on the page saschafitness.com for two pots of fit9 pills for $89.98 and I made an extra payment of $10.50 so that they arrive in two business days for a total of $100.48, on the page it said that the order would be sent the next business day after placing the order, I made My order was on Tuesday, March 29. For this reason, my order, as indicated by the page, should have arrived on Thursday, March 31, but it did not arrive. The order arrived on Friday, April 1, in the afternoon. I even received messages that my order was already out of delivery, I was on work & travel and my flight left on April 1 at dawn, so I placed my order on the 29th, I could not receive my order I have sent complaints and emails but they do not want to attend to my complaint, they are not clear on your page in any case it should say 3 business days, my order number was #518448 and the n! of tracking was ****************** in UPS

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