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Business Profile

Book Publishers

Premier Publishing, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Book Publishers.

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1 Customer Reviews

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  • Review from William F

    1 star

    04/04/2022

    Fraudulent liars. Upscale Marketing will lie to you over the phone in the hope that you will just get so frustrated that you will stop pressing them for the $1200 refund they promised, I had advertised with this company before, in 2021, and they called me--without identifying who they were on the call, just, "hey, Bill, this is Nick." Nick who? Cage? Anyhow...my ROI from my 2021 advertising escapade with Upscale was $0, and so I had no plans to continue my business relationship with them. Live and learn. Print advertising, for my industry, is dead. But when Nick called me in 2021, he proposed all these additional Golf Digest magazines that he'd offer me for no additional charge. i told him to send me the information and I'd look it over. Receiving the information, which included a contract that if I agreed I would then sign and return to them, I reviewed the materials and decided NOT to sign and return the contract. So imagine my profound surprise when on March 3--a Friday, of course--I received a notice of a charge on my business credit card from Upscale Marketing for $1200. Outraged, I tried contacting them March 3 but they had closed. Calling them on Monday March 6, I eventually spoke with Nick Miller who, after selling me on their services, I told him there was nothing he could say or do to make me change my mind. I had not signed a contract, should not have been charged, and wanted a refund. That was March 6. Nick assured me I would get my refund but it would take 7-10 days. 7-10 days have turned into nearly 30, and despite repeated assurances from the "General Manager"--at least that's what his voicemail indicates--that "we're taking care of this right now" (Friday afternoon, April 1--perhaps an April Fools joke?)--when I checked my credit card account this morning (April 4)--there is no activity, no refund. Lies lies lies yeah. Seems pretty standard for their industry. I've opened a claim against these scoundrels with my bank. A V O I D

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