Reviews

Horrible. I would never lease a car from this business again. Terrible customer service.

**************** has been contacted by the dealership and an appointment has been set with him to come in to discuss

his concerns.  We apologize for any misunderstanding and look forward to working on a solution with *****************

I bought a 2014 ****** Sentra with ****** miles on it , i was charged half of the replacement parts to make the car sellable when i bought it , not fair, but i agreed. 9 days before my 90 day warranty was up the a/c went out and stop blowing cold air. i asked the dealership if i can get it fixed since it was still under the ninety days, and also all the a/c parts was NEW and i already paid half of the cost to fix it. I was told no the car pasted the **** mile warranty. i called many times to the dealership and was transferred to other people would said they would call me back and no call still waiting. i was told to bring it in a month later to see if they can look at it. i asked will it be covered under the warranty or at least a good will warranty to show respect for the customer the answer was no. UNLESS THIS IS FIXED UNDER WARRANTY, I WILL NOT RECOMEND ANYONE TO BUY FROM ****** ****

MY 90 DAYS WARRANTY IS UP ON SEPTEMBER 21, 2022. IT WOULD BE NICE TO SEE IF THE DEALSHIP STANDS BEHIND THEIR CUSTOMERS AND THEIR NEEDS IF THEY WANT US TO BUY AGAIN FROM THEM.

My daughter and son-in-law scheduled an appointment with Gettel Kia of Bradenton to see a vehicle. After traveling over an hour to this location they met with a sales rep. They were very interested in buying the vehicle and began negotiating. After waiting a long while for the rep to come back to his desk after going over the offer with his manager, they were told that the vehicle had been underpriced in error and that they could not honor the price listed. I would think that a reputable company such as theirs should have honored this price as most businesses do. This is very unprofessional. Especially after no one caught the error until after they drove over an hour to get there. Both my husband and I accompanied them to the dealership and witnessed this. I should hope that something can be done to compensate for this error.

Sorry you couldn't get the deal you wanted. Occasionally there are errors on the websites from the third party vendors. This is why there is a disclaimer on all car dealer websites. *Prices are PLUS tax, tag, title fee, $1,099 Pre-Delivery Service Fee** and $385 Electronic Tag Registration Service Fee** and dealer installed options and $1,495 average investment in vehicle reconditioning charge (see dealer for details). *Customer must trade-in a vehicle to receive $1,000 Trade Assist credit. **Financing must be provided by a third-party lender using this dealership's assistance for Customer to receive $1,000 Financing Assist credit. See dealer for complete details. A copy of the advertisement must be presented at time of purchase to receive any special or advertised price. Prior sales are excluded. We attempt to update this inventory regularly; however, there can be lag time between the sale of a vehicle and the updating of inventory. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle information. All specifications, prices and equipment are subject to change without notice. ** Fees/charges represents costs and profit to the dealer for items such as inspecting, cleaning, and adjusting vehicles, and preparing documents related to the sale. Again sorry for the inconvenience. Please call if you like to discuss further. XXX-XXX-XXXX.