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Complaint Details
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Initial Complaint
07/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My wife contracted ******** and Non Lawyers LLC to handle our divorce. ******** contacted me and sent me papers to sign and return. I returned them in the beginning of May and final payment was made by my wife at the end of May. We were told that it would be filed and we would not have to go to court and the matter would be resolved. Its now the middle of July and no case has ever been filed with court in Charlotte County ******* where my wife currently resides. I feel that this company is deceptive and takes your money to basically create documents. I dont know too many businesses where your only payment options are Cash App Venmo and Zelle. But this is very unethical business practice and it needs to be investigated because Im sure if talk to other people they will say the same thing. ******** is rude and will talk nasty and hang up on you when call her out on her lies and misinformation.
Business response
07/11/2023
******************** is not our client nor hired Non-Lawyer's Office.
******************** is an angry spouse.
Wife resides in ******* and hired Non-Lawyer's Office to prepare divorce documents April 3rd 2023
Wife returned her documents on April 24th 2023. ************ and wife stated husband resides in ******** and he will pay other half.
******************** lost divorce documents that our office mailed to him. We resent entire divorce documents on April 25th 2023. ******************** returned documents to Non-Lawyer's Office on May 9th and forms were NOT notarized as required.
******************** did not pay any fees to Non-Lawyer's Office.
Our Office tried calling ********************* several times unable to reach her. Wife changed her phone number and did not update Non-Lawyer's Office until July 11th 2023.
Wife paid balance May 28th. ******************** called our Office July 10th angry and threatening *********************** to notarize his forms and to file asap.
************* admits to hanging up on respondent due to his bad behavior.
Attached is wife's signed Contract with Non-Lawyer's Office that also states payment methods but again ******************** did not hire nor pay any fees to Non-Lawyer's Office for divorce.
**************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.
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