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          Business Profile

          Subscription Agents

          Publications Unlimited USA, Inc.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Subscription Agents.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/29/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I am reaching out to report an ongoing issue with ************ which has been delivering magazines to my address without my consent. When I contacted *** customer service, they requested my personal information and informed me they could only apply a temporary hold on the account, not a cancellation. They referred me to a company called ***************************** at **************. ExHowever, this number is disconnected, leaving me unable to resolve the matter fully.I faced a similar issue with another magazine approximately six months ago, which ultimately led to unauthorized charges. I am concerned this situation may lead to additional unwanted charges, as ** has been unresponsive in offering a permanent solution.I am seeking your support in addressing this issue to prevent further unauthorized deliveries and any associated fees. Thank you for your assistance.

            Business response

            10/29/2024

            Hello,
            Priority One serves as a data processing office/clearinghouse for many different publishers, and we do not sell magazines or bill/invoice for subscriptions. We only process the data provided to us by other companies and send it to the publishers.  We are happy to help you get the information that you will need to get this situation resolved.
            This order *********** was sent to Priority One for processing by the company PUBLICATIONS UNLIMITED on 10.19.2023. You can contact them directly at ************. They will be able to answer your questions or refer you to the company that started your order. They will be able to explain exactly why the order was started in your name and provide any billing information if it applies.

            Please use the following reference number when you contact that company:  K049960643.

            If you have any other questions, please feel free to contact me.
            ell us why here...

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          C

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 22

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          3730 Coconut Creek Parkway Ste 120

          Coconut Creek, FL 33066

          Visit Website
          (954) 788-0844

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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