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Business Profile

Hotels

Red Roof Inn Crestview

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotels.

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1 Customer Reviews

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  • Review from LA B

    1 star

    06/15/2023

    DO NOT STAY HERE if you're a clean, respectable, honest person! I wish there were negative stars that could be given because 1 just isn't low enough. During check in everyone will be so nice a sweet, it's because they want your money. The hotel has massive ant problems, bugs that crawl up through the bathtub drain, tubs are so slick you'll fall and hurt yourself, older than dirt mattresses that have unknown and blood stains (looks like a crime scene) holes, rips and tears to which they also charge you for after being told you won't be charged because you scrubbed the mess and honest, they do not use or have mattress cover protectors. My GD had a slight accident which is how I learned of the bed/mattress issue which left the mattress slightly damp and I scrubbed so much that area was the only clean spot on the whole bed but yet I was charged a deposit for their massive failures. The floors are so disgusting you can literally take a knife and cut through the nastiness that leave your feet soooo black (a mud puddle will leave you cleaner). The bedding has cigarette burn holes in them, other loud guests (the neighbors tv was so loud I couldn't hear mine). They're beyond rude and disrespectful. They'll yell at and degrade you in front of other guests/family for making a complaint on the room then kick you out and charge you extra. Their motto is to serve the druggies, alcoholics and irreputable people with their low rates (words right out the desk clerks own mouth). Maybe I should send them my cleaning bill! Don't bother with contacting corporate either, they'll make you promises of compensation and refunds for your treatment and room then do absolutely nothing! They're just as greedy! If this company wants better reviews then I highly suggest you hire someone with OCD, attention to details, reconstruct your rooms for safety, awesome customer service orientated staff, and fairness because what you have now isn't working which all the reviews from different sites prove.

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