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Business Profile

Animal Registration

United Support Animals

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Animal Registration.

Reviews

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7 Customer Reviews

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  • Review from Nyoming L

    1 star

    12/21/2023

    I wish I read these reviews before purchasing, I purchased the Travel package and due to my daughter cat ( they knew from the beginning was ineligible ) could not fly as a SA but did not notify me before sending questionnaire, I assumed all was well. Company refused to refund partial of my money or exchange packages even though it says money back guarantee and in refund policy on mostly all packages. That's false advertisement! I don't mind paying for my *** but I shouldn't be charged for a SA or travel when *** is not eligible..even the representative admitted the website was misleading smh will be reporting to BBB and bank smh I hate to do this but businesses need to held accountable
  • Review from Julia F

    1 star

    09/16/2023

    **************** is very unprofessional when I had to call after not receiving my items in several weeks. After calling multiple times I never received a response.
  • Review from michael s

    5 stars

    08/29/2023

    I have been working with this organisation sincei left the military and have had nothing but a good excperinace ,I Dr has contacted me and my prosses has moved on rapidly KUDO"s to them for a great job .
  • Review from Sergei K

    1 star

    06/29/2022

    Terrible service! I couldn't get HOA form sent to the therapist for more than a week! They were unable to find my emails 3 times :D OMG people can't use email in 21 century

    United Support Animals Response

    06/30/2022

    We appreciate this customers order and treat all orders with the utmost care. We will contact this customer regarding their review and we will do our best to improve their experience with United Support Animals. Again we appreciate this customers order and treat all orders with utmost care and we will do our best to improve their experience with United Support Animals.
  • Review from Carolyn M

    5 stars

    06/23/2022

    Everything went smoothly. Customer service and doctor were kind, professional, and knowledgeable. Letters were received quickly.
  • Review from Coreena C.

    1 star

    06/07/2022

    Paid for the 69.00 package over a month ago. I've been asking for my money back multiple times. "Supervisor" is either on lunch or not in everything I call. They have told me multiple times my refund is on the way and I have never received it. Never ever buy anything from here a complete ****.

    United Support Animals Response

    06/08/2022

    We appreciate this customers order and treat all orders with the utmost
    care. We will contact this customer regarding their review and we will
    do our best to improve their experience with United Support Animals. PLEASE PROVIDE US YOUR ORDER INFORMATION?

    United Support Animals Response

    06/30/2022

    We appreciate this customers order and treat all orders with the utmost care. We will contact this customer regarding their review and we will do our best to improve their experience with United Support Animals. Again we appreciate this customers order and treat all orders with utmost care and we will do our best to improve their experience with United Support Animals.
  • Review from Delores B

    5 stars

    03/03/2022

    Excellent!!! I highly recommend!!! Great customer service!!! Legit website and easy and quick and fast same day results!!! I got my ESA letter the same day. Thanks Steve!!!!

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