Complaints

• Initial Complaint

  02/01/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  JRS investigations took $5000 from me after I lost my husband and my brother-in-law telling me that they would investigate the death and the manner that it was caused. He billed me for hours of driving to police department and Leesburg and the detective from Leesburg and I caught him lying, he also told me that my husband was probably murdered, and that it was a crime scene and it was set up to look like an overdose. He sent me into a state of utter darkness and depression. Im making sure that everybody knows about this guy and his manipulative money making schemes , I buried my husband and my brother-in-law the day before Fathers Day, and this guy had the ***** to tell me that he was researching their death and never even made contact with the police department except once, and when he called the police department, he gave the wrong name of the person I hired him to investigate This man should be behind bars. After the police asked him if he had told me that he drove up to the police station to investigate. He said no and he was caught lying. He billed me and told me I had an $1800 credit that never was returned. He also tried to tell me that the people who possibly killed my husband and set it up to be a crime scene. Couldve put cameras in stocking wear in my house, he also wrote a quote for me to spend three more thousand dollars for him to come do a sweep of my house .

  Business response

  02/02/2024

  RE: Death Investigations 
  CLAIM #: 
  REF: 
  SUBJECT: *******************;
  EXAMINER: ***********************;
  CONFIDENTIAL INVESTIGATION REPORT 
  ENCLOSURES: INVESTIGATIONS REPORT 
  DOCUMENTED VIDEO EVIDENCE 
  EXCERPTS FROM VIDEO EVIDENCE 
  NOTICE 
  This is a CONFIDENTIAL INVESTIGATION REPORT and is intended for the exclusive use of our client and/or their counsel. The information contained in this report has been gathered from sources and individuals deemed reliable by JRS Investigations in the course of our investigation. However, no guarantee, warranty, or other representation is made as to the accuracy of information received from third parties, or its suitability for any particular purpose. Additionally, JRS Investigations makes no recommendation as to the interpretation or use of the information, and strongly suggests that our client and/or their counsel review all source documents prior to taking any action based on this report. Neither JRS Investigations nor any of its employees shall be responsible for any inaccuracies, omissions or errors contained herein. By acceptance of this report, the client accepts full responsibility for the legal consequences of any use or disclosure of this report or its contents.
  *************************;
  
  THE ASSIGNMENT 
  Pursuant to your request, our office conducted an investigation of *******************. The purpose of theInvestigations was to review activities. The following is the result of our investigation into this matter. 
  SUMMARY 
  December 22, 2022 
  ************************* was emailed a retainer agreement terms and conditions, Plus invoice to begin investigations on ******************* possible suspicious death at 10:30 a.m.. ************************* accepted the terms and retained services. ************************* emailed information regarding ******************** 
  At 1:13 p.m., ************************* emailed 3 photos and a zip file containing 4 attachments. Document one was ******************* Autopsy report that was reviewed. ************************* had concerns about marks on ***** head, position he was found, rigamortis timelines and a possible staged scene at the address. Another document reviewed was ********************* Autopsy report. The third document was the *************** Report from Corporal ********* that was reviewed and documented. 
  At 4:11pm..******************** last phone logs were received and reviewed. ************************* had concerns that some of the numbers received and times the phone was on were suspicious and wanted me to identify ownership of certain numbers. At 5:14 ********************* was emailed three background reports conducted and completed. One background conducted on *******************. On background research
  *************************;
  and completed on *********************. On background research and completed by ********************** 
  At 9:50, ************************* discussed more backgrounds needed and Xfinity login that was received and documented. 
  ************************* expressed a real fear for her wellbeing along with her family possibly from *********************. ************************* repeatedly had questioned if the ************************** was doing their job in this investigation of *******************. ************************* stated that she wanted to retain a civil lawyer for the lack of investigations with **************** Death. 
  December 23, 2022 
  At 6:53 ********************* sent more background information on ***************** that was received and documented. ************************* also sent ******************* information for background that was received and documented. ************************* also sent ******************* information for a background investigation that was reviewed and documented. ************************* also sent ******************* information for a background report that was reviewed and documented. ************************* also sent ******************* information for background investigations that was received and documented. ************************* explained that ******************* works with ********************* in financial interest and had concern of theft of ******************* belongings from a storage unit. The storage unit is to be in the ******************* name located in the Leesburg area. ************************* expressed concern about *************** mountain bike and Ducati Motorcycle. 
  At 7:28 ********************* emailed contact notes from her iCloud email account with correspondence with the narcotics detective. This investigator attempted to download information received with negative results. 
  This investigator made contact with ************************* at approximately 9:00 a.m.. ************************* stated that she did not sleep and had fear for her wellbeing. She asked if she was safe and stated that she needed to protect herself or possibly move with her family. ************************* stated that she needed to distance herself from the investigations and investigators would only update her when necessary.
  *************************;
  At 9:27 a.m., ************************* sent her notes from narcotics detectives that were received and documented. This is the results :I did my best with the dates. I mean, if we have to, we can always pull my phone records and I can go through them one by one. 
  Multiple times in June, July, August. Was told once the toxicology report got in that they would be able to get the warrant and open the phones. She told me she would call me at some point in time once the narcotic Detective ****** had information. Always conflicting stories of what was happening with the drugs and the lab and timing on getting results back like just giving me ******** answers. 
  I followed up with her maybe a week or two later and she said that she would reach back out to ****** again and have him call me. I did speak with Detective ****** one or two more times in October and I do know that I gave her both ******************* and ************* phone numbers. I left a voicemail for her in October towards the end of the week maybe a Thursday and she called me back maybe Monday the following week I gave her *** and ***** phone numbers again. I told her why I was concerned about them because of a letter from post office text messages coming from Rays phone with **** and also Just knowing that boxes have been sent down here from ****.. She said that she would pay attention to the numbers. Detective ****** finally called me on October 17 and told me that we were four months into what could be a 6 to 8 months weight from the lab where the drugs were sent for further analysis. He said I would be looking for the results most likely by or before Christmas.. he asked me if I wanted to take ****** phone back and I asked him what his thoughts were since he was the professional. He stated to me that if the phone number to come back in my hands and I wouldve turn it on and send screenshots to him then the prosecutor could say that the phone had been tampered with and so I said, keep the phone theres no way Im going to mess with a chance that I could catch these guys and have it blown up because of a phone. I also did say that I would come in and turn on the phone with them in my presence to help get the investigation started. 
  12/20/2022 Week of 
  Left message for Detective ****** to call me last week. She called me back on Wednesday this week. I shared with her about the motorcycle being in the storage unit and how that was illegal and I thought she should know that about ***** . She told me there was nothing she could do since its a civil matter. She did tell me to let her know if anything else was going on that was suspicious, this is at the point where I contacted you **** was going to call Detective ****** back and tell her about the text messages from *******. However I ended up speaking with you and I am still waiting for those from *******. I think on maybe Tuesday or Wednesday also, I spoke with Detective ****** to let him know how concerned I was about the injuries to my husbands. I had not received that page of the autopsy until this week, where it showed measurements of wounds or evidence of wounds. It was listed in the beginning of ****** autopsy. I found all of them very suspicious, maybe minus the nose abrasion. When they were described, I let him know that I thought that I thought its weird. He doesnt think it was suspicious being that he had a gash on the back of his head and he was found face down and I also thought it was strange that he didnt ask me if my husband had any of those marks on him when he left my site on Friday morning, I also stated to them both numerous times I was concerned about the amount of blood that came out of ***** nose at the scene as there were evidence of it when I went into the house the next day they didnt clean it up both the chair that
  *************************;
  ***** was on, and the blood pile from **** was there also the leftover plate where the drugs were along with a $50 rolled up bill and a license or credit card I also mentioned the ** cards I mentioned the window being strange I mentioned why they havent turned on the phones for location or at least talk to the cell phone companies. 
  Also, in the beginning of the investigation in June, I did give the code to my husband's phone. It is a nine dot pattern of a ******* and my son who knows the passcode **** it for her on a piece of paper. Also I gave the voicemail password, and offered the Xfinity password and user ID. 
  Below are pictures that I sent Detective ****** on 10/17. I believe it was when I was moving I found these fentanyl patches and needles in a box where I keep my in my boys baby shoes and memorabilia the *** number and control number were on there they were dated back to the year 2008 and nine. I was pregnant with ****** at this time, I do know that he has cousins that work in long-term care facilities up north. I found it very suspicious that those were there. This is where I realized that my husband's drug addiction was much bigger than I ever imagined. Detective ****** told me that they could be fake even though they have those out on the market black market. Excuse me, that looks just like the packaging. I found that strange since they were dated 2008 and nine. I did ask him if I could send him pictures of them because he could at least check the *** and control numbers and where they were logged with the DEA. 
  At 10:07a.******************* directed investigations to ******************* restraining order from ** and a gun that he owned, P230 SigSaur. The gun was purchased from ****************** ********* **. 
  At 12:41 ********************* wanted to expedite backgrounds requested for this investigation. 
  At 5:06 p.mThis investigator completed the 5 backgrounds and were emailed to *************************. Backgrounds are all reviewed and documented for investigations. 
  December 27, 2022 
  This investigator made calls regarding investigations of *******************. This investigator reviewed documents and research investigations. 
  At 5:10 p.******************* explained that she was possibly being hacked on her phone and emails, possibly from *********************. ************************* explained that she was getting physically sick from this and did not know what or where to go. ************************* stated that ******************* might be a part of a global drug trafficking ring and that she could be in danger. This investigator gathered statement information for questioning. This investigator requested questions from **************************
  *************************;
  ************************* expressed that she had little faith in the ************************** in their investigations of ******************** 
  December 28, 2022 
  At 10:06 ********************* contacted this investigator and explained that she wanted to hold off on statements from family members. ************************* was scared and wanted to stop the investigations. 
  At 5:07 ********************* sent a total of 6 screenshots from text with *****************. These were received and documented. 
  December 29, 2022 
  At 10:53 a..mAllyson ***** forwarded 3 screen shots that were reviewed and documented. 
  At 11:01 a.m.************************* emailed 16 screenshots of ***** usage phone logs. These are documented and reviewed for investigations. These are dated from June 17 and 18th when the phone was dead. 
  January 3, 2023 
  Contact *************** to get information on ******************* investigations. Review documents and start background investigations on phone log. ************************* explained that most of the numbers she knew of and would highlight numbers of concern.
  *************************;
  At 5:08 ********************* changed her mind with statements from *********************. ************************* explained that she wanted to know about camera information regarding the investigation of ********************** 
  January 4 , 2023 
  At 10:01 ********************* sent 4 screen shots of highlighted phone logs for investigations. These are reviewed and documented. This investigator was told to use ************ for contact with ********************** 
  At 11:28 A.M, this investigator completed 5 backgrounds on phone logs requested for investigations. These are documented and emailed to *************************. At 4:10 ********************* forwarded Detective ****** contact information for investigations. 
  January 6, 2023 
  This investigator attempted to make contact with ********************* for possible statement information. Documents reviewed for investigations. 
  January 9, 2023 
  This investigator attempted to make contact with ********************* for possible statement information. Documents reviewed for investigations. 
  January 11, 2023 
  At 11:15 a.m., ************************* requested information on a toxicology report for investigations. ************************* explained that Detective ****** would have experts contact when available. This investigator contacted ************************* to discuss how to continue investigations. ************************* stated that she wanted to hire a lawyer to
  *************************;
  file a complaint against the **************************. This investigator reviewed documents for investigations. ************************* stated that she wanted to send a couple of her computers to try and retrieve documents deleted. 
  January 12, 2023 
  This investigator forwarded the address for ************************* to ship computers. At 10:30 ********************* emailed a copy of the Death Certificate. This was reviewed and documented for investigations. 
  At 10:55 a.mAllyson ***** forwarded 7 screenshots text messages from *****. These text messages are reviewed and documented for the investigations. ************************* also instructed investigators to run background checks on Melvan ************ for Investigations. ************************* explained that she thought her house might be bugged and wanted a quote to have a house sweep for listening devices. ************************* explained that either ********************* or the ************************** might be responsible. 
  At 11:13 ********************* emailed a screenshot that was documented and recorded for investigations. 
  At 11:24 a.m., ************************* email document : Thought you might want to see this this was a box that was at my neighbors house where **** used to live before he moved to Leesburg again I also found an empty box with a label from ********** address to **** in my car when I lived in ***** when I lifted it up. It was very light like nothing was in it. It was in my car for about two weeks. I asked **** to get it out or Im throwing it away. He said dont throw it away and finally it was gone. *** has said something to me that he was using ********** labels and boxes to ship stuff. How and why would she know that thought you might want to see the label though and at least keep it in record 
  These emails are reviewed and documented for investigations. 
  At 11:25 a.******************* emailed 6 documents that are reviewed and documented for investigations.
  *************************;
  January 13, 2023 
  At 3:42 p.m., received a call from ************************** stating ******************* is still an active investigation. This information and conversation was forwarded for ************************ 
  January 16, 2023 
  At 11:36 a.m., ************************* sent an email to end services: I will let them know that I'm not moving forward anymore with the extra services for my health and family. You've been awesome and truly a blessing to me. Just not strong enough to handle this now. Wish you and your family the best. ************************* was issued an invoice with credit and report.

   

  I was asked to give a quote for a debugging bug sweep that i provided 

   

  Rspectfully

   

  *******************;

  
  

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