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Business Profile

Mortgage Broker

Atlantic Avenue Mortgage LLC

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63 Customer Reviews

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  • Review from Jill P

    5 stars

    01/04/2025

    I highly recommend Garrett *******, Senior Mortgage Broker at Atlantic Avenue Mortgage, for your mortgage needs. Mr. ******* possesses extensive expertise in all aspects of mortgage brokerage, demonstrating exceptional skill in data analytics and a thorough understanding of state and federal mortgage lending regulations. His insightful understanding of my financial requirements provided superior support. Mr. ******* exceeded my expectations during my reverse mortgage refinancing. Mr. ******* consistently provided clear, comprehensive answers to all my questions and maintained the highest level of professional integrity throughout the process.

    Atlantic Avenue Mortgage LLC Response

    02/07/2025

    Thank you for recommending ******* *******, Senior Mortgage Broker at Atlantic Avenue Mortgage. It's great to hear about your positive experience.
    ********* expertise in mortgage lending regulations, along with his understanding of your financial needs, clearly made a significant impact. His ability to provide clear answers and maintain professional integrity throughout your reverse mortgage refinancing is commendable.
    We appreciate your feedback and are proud to have professionals like ******* on our team.
  • Review from Gary S

    5 stars

    11/13/2024

    Working with ****** and Atlantic Avenue Mortgage made the whole process so easy. We highly recommend them.

    Atlantic Avenue Mortgage LLC Response

    11/15/2024

    Thank you so much for your kind words! Were thrilled to hear that ****** and the team made the process easy for you. Exceptional communication and support are our top priorities, and its wonderful to know we met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future! ??
  • Review from Rudy G

    5 stars

    11/07/2024

    I applied for a reverse mortgage to a company call Atlantic Avenue Mortgage. The service given by the Agent ****** ****** went smooth from start to finish, we accomplish all the requirements in a fashion mood of excelency, we are please one hundred percent for estupend service. We recommend their service

    Atlantic Avenue Mortgage LLC Response

    11/15/2024

    Thank you for your wonderful feedback! Were delighted to hear that ****** ****** provided you with excellent service throughout your reverse mortgage process. Were thrilled to know we met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future. ??
  • Review from Robert B

    5 stars

    11/04/2024

    My reverse mortgage refinance went very smoothly working with Brandt ******. He kept me up to date on all transactions with easy to understand explanations every step of the way. Thank you.

    Atlantic Avenue Mortgage LLC Response

    11/15/2024

    Thank you for sharing your positive experience! Were thrilled to hear that ****** ****** ensured your reverse mortgage refinance went smoothly and kept you well-informed with clear explanations. Providing excellent service and support is our top priority, and were glad to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! ??

  • Review from Hayden C

    5 stars

    10/31/2024

    We worked with ****** ******, and he put up with a lot of questions form me and he took care of every one of them I would give him a five star rating.

    Atlantic Avenue Mortgage LLC Response

    11/15/2024

    Thank you for your fantastic feedback! Were delighted to hear that ****** ****** provided you with exceptional service and addressed all your questions thoroughly. Your five-star rating means a lot to us, and were thrilled to know we met your expectations. We appreciate your kind words and look forward to assisting you again in the future! ??
  • Review from Leonard F

    5 stars

    10/05/2024

    I've done a number of home refinancings, including a previous reverse mortgage. Reece A. did a stellar job in handling my reverse mortgage refinance in 2024, definitely the best of the all of the mortgage broker reps I've dealt with. Specifically, he responded promptly without exception when I had a question, and was proactive in providing detailed information when he thought I might need additional info. Additionally, when I had a competing offer from my reverse mortgage servicing company, he responded quickly and professionally, and came up with a better overall proposal. Highly recommended!

    Atlantic Avenue Mortgage LLC Response

    10/07/2024

    Thank you for your kind words! We're thrilled to hear that ***** ******* provided such exceptional service and exceeded your expectations. We truly appreciate your recommendation!
  • Review from Susan M

    5 stars

    10/04/2024

    I throughly enjoyed working with Brandt B.. He was friendly, knowledgeable and patient in answering all my questions and helping me figure out my increase in home insurance. His communication skills are excellent!

    Atlantic Avenue Mortgage LLC Response

    10/07/2024


    Thank you for your wonderful feedback! We're glad to hear that ****** ****** provided such friendly and knowledgeable service. We appreciate your kind words and are happy that he could assist you with your home insurance.
  • Review from Jeff Y

    5 stars

    10/03/2024

    Just completed refi of reverse mortgage. I was impressed with my dealings with this company and ****** ****** in particular. The professionalisam and streamlined process was surprising and welcomed. I will recommend this company over any I have dealt with over the years. **** *****

    Atlantic Avenue Mortgage LLC Response

    10/07/2024

    Thank you, ****, for your kind review! Were thrilled to hear that ****** ***** and our team provided a professional and seamless experience. Your recommendation means a lot to us, and were grateful for your trust.
  • Review from olympia J

    5 stars

    09/30/2024


    I am so happy and grateful for the help of Jay White refinanced my existing reverse mortgage. He kept me updated with every step of the process, addressed all my concerns. During the signing of the application papers as well as the notarization of documents ( which took about 2 hours each time), I had numerous questions and Jay was there the whole time and picked up all my calls. What he said, he did! He is truly a valuable asset to your company. ....Olympia J.
  • Review from Brigitte W

    5 stars

    09/27/2024

    Hi ******,Just a note to let you know I got the final statements. I really appreciate the work you did on all the documents on the refinance of the reverse mortgage. You kept me informed to the point that I finally understand this mortgage and making a complicated process easy for me. Who knows, if I live to be 100, I'll give you a call and maybe we can do it all over again.Many thanks,******* and ********

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