Reviews
1,760 Customer Reviews
Sort By
Review from Michael P
5 stars02/09/2025
I purchased the Simple Swing Sequence video training product and was able to access it very quickly. The videos were done very professionally and covered a good number of topics, I didn't feel that I personally benefitted from. I think it would be of most benefit to someone who is just learning the game. **************** was very responsive when I requested a refund and offered to substitute a choice of alternative products. I decided to get the refund instead and they have informed me that it will be processed within a few days.
Performance Golf Response
02/12/2025
Thank you for your feedback. It's great to hear that you appreciated the professionalism and responsiveness of our team. We strive to provide high-quality content and top-notch customer service to all our clients. We're committed to ensuring that every customer has a positive experience with our products and services. If there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our priority.Review from Paul D
5 stars02/05/2025
Excellent customer service! *** was very helpful after purchasing my new Driver. I cant wait to try it out!Performance Golf Response
02/07/2025
Thank you for your wonderful feedback! We're delighted to hear that *** provided exceptional assistance, and were thrilled you're excited to try out your new Driver. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Enjoy your new Driver and happy golfing!Review from Todd M
5 stars01/31/2025
I purchased the SF1 and the EZ7 drivers. While the weather has not let me use the drivers on the course yet, I did take them to the golf simulator at our local club. WHAT A DIFFERENCE!!I am consistently grouping my drives in the middle of the fairway with both drivers. I took out my original clubs and used them for a comparison. There was no comparison. I cant wait to get on the course and see how it goes.Performance Golf Response
02/03/2025
Thank you for sharing your enthusiastic feedback about the SF1 and EZ7 drivers. We are thrilled to hear about the positive transformation you've experienced with our equipment, even in the golf simulator.
Our mission is to provide golfers with the highest quality products that enhance their game. Your success in consistently placing your drives in the middle of the fairway is a testament to the innovation and excellence we strive for.
We appreciate your anticipation in trying out the drivers on the course, and we are confident that they will continue to exceed your expectations. Your kind words motivate us to keep pushing the boundaries of performance and satisfaction for all our customers.
Thank you for your support and for being a valued member of the Performance Golf community. We look forward to hearing about your continued success on the course.Review from Scott T
5 stars01/31/2025
So far you have been great to work with. Can't wait to get my clic stick.Performance Golf Response
02/03/2025
Thank you for your kind words and positive feedback. It has been a pleasure working with you as well, and we're delighted to hear that you are eagerly anticipating your Click Stick. Your enthusiasm is greatly appreciated and inspires us to continue delivering the best.Review from Tony D
5 stars01/31/2025
i purchased two clubs from Performance Golf and after trying them out decided they were not a great fit. I contacted the customer service team and found the return process to be fast and easy and completeley supported by the very friendly and professional PG staff.Performance Golf Response
02/03/2025
Thank you for sharing your experience with Performance Golf. We greatly appreciate your honest feedback and are pleased to hear that our customer service team was able to assist you promptly and efficiently.
At Performance Golf, our goal is to ensure every customer has a positive experience, even when products might not meet their specific needs.
Your satisfaction is important to us, and your kind words motivate us to continually strive for excellence in all aspects of our service. We value your patronage and look forward to assisting you again in the future.Review from Steve M
5 stars01/30/2025
Well I just wanted watch a training video. Unbeknownst to me o had ordered a series of videos. I asked to have the videos be discontinued. They did stop coming, but just not showing up on email. My wife noticed a bill on our cc card and I did not have any idea what is was for. Thats when I contacted you and asked for the cancellation.Performance Golf Response
02/03/2025
Thank you for sharing your experience with us. We're pleased to hear that the issue has been resolved, and we appreciate your patience and understanding during this process.
We are committed to providing a seamless and positive experience for all our customers. Your feedback is invaluable as we continually work to improve our services and ensure situations like this are addressed promptly.
We are happy that everything has been resolved now, and we value your continued support. Should you need any further assistance, please don't hesitate to reach out.Review from Kevin D
5 stars01/30/2025
Excellent customer service from start to finish. Very professional and responsive!Performance Golf Response
02/03/2025
Thank you for your kind words and positive feedback. We are delighted to hear that you experienced outstanding customer service from beginning to end.
We take great pride in providing professional and attentive service to all our customers. Your appreciation of our efforts is incredibly motivating and reaffirms our commitment to excellence.
We value your support and look forward to continuing to serve you with the highest standards of professionalism and care!Review from John B
5 stars01/30/2025
Great service and follow up. I would definitely recommend their program.Performance Golf Response
02/03/2025
We are delighted to hear that you experienced excellent service. We are committed to providing exceptional support and ensuring our users have a seamless experience. Your recommendation means a lot to us and serves as a testament to the dedication and hard work of our team.
We appreciate your kind words and look forward to continuing to serve you with the highest level of excellence.Review from Bill G
5 stars01/30/2025
Love my new trainers. Click stick gives me immediate feedback. Helping my understanding of better contact.Performance Golf Response
01/31/2025
We appreciate your enthusiasm for your new trainers! It's fantastic to hear that the click stick's immediate feedback is significantly enhancing your understanding and improving your contact skills. Keep up the great work!Review from William G
4 stars01/28/2025
I ordered the square set with the idea of improving my swing, but after receiving and trying it I just was not able to see results. So I decided to return it not knowing what the experience would be, but the response was great. No questions just a friendly email and return info that was easy for **** have bought many products from Preformance Golf and see the return option but have not had to use it. I was very satified with the process and will continue looking for aids to help my golf game.BillPerformance Golf Response
01/30/2025
Thank you for sharing your feedback with us, ****. We're delighted to hear that your return experience was seamless and hassle-free. We strive to make every interaction as smooth as possible, and it's heartening to know we achieved that for you.
While the square set may not have been the perfect fit for your needs, your continued trust and satisfaction with our process mean a great deal to us. We're committed to providing top-notch customer service and quality products that help improve your golf game.
We look forward to supporting you on your golfing journey and helping you find the perfect tools to enhance your skills. Thank you for being a valued customer of **********************.
Customer Review Rating
4.6/5stars
Average of 1,760 Customer Reviews
Contact Information
Want a quote from this business?
Get a Quote
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.