Reviews

The lady was so rude I knocked on the door nobody answered. So I proceeded to walk around back the is no sign that say do not walk around back so I did then she comes running out with her gun stating I must want to get shot then she start being rude. But fails to realize she not the only one with gun licenses. It couldve ended really badly on both ends. This place is so unprofessional due to her attitude and the way she treats customers obviously this place needs to close down or they need to fire her . She is really ******* 

Hello,   Sorry that you feel that way about our staff member.  However like you stated everyone maybe carrying, ******* has the rights to carry, however this young lady also has a concealed weapons license unliked half  the people in ******* currently.   One importing thing you did not lie about  and I thank you. You never stated she pulled her gun out only that it was on her person.  You have got to understand how our business works.   We are the two unliked companies around let's face it.   We are a large repo company and tow company for parking enforcement.   We do not save you because you are broke down on the side of the road, or a flat tire, etc.   We have a service to do for our lien holders as well as our communities/properties that we patrol for, for parking enforcement.   Now moving forward our gates are opened sometimes, seeing we have about 23 plus cars that are being moved off our property for the banks that  we repo for.  But our signs are very visible before you even think about entering through our gates.  You did go behind the signs that clearly tells everyone don't enter private property.  These signs are not obstructed at all, nor our they just a suggestion.   The young lady does look at our cameras all day long, because we are responsible for the lien holders vehicles as well as every vehicle that is on our property.   What you fail to understand is that this young lady was doing her job running out there from her office putting herself in a position to stop whoever comes through that gate, she does this on a daily basis.  That is her job and responsibility.   Eighty percent of the people that come here are very violent and they do come with guns, as well as swinging on us and sometimes striking us with vehicles. Because they're very upset that we took their vehicle and they can not see past their anger.   Even though we have their vehicle from something they may have done, or did not do.  Meaning parking where they should not or not making their payments.   With all this being said thank your for being the bigger person by admitting that it was your fault that brought you to our businesss and not insinuating that we did something illegally like most do.  Unfortunatley we cannot give you the satisfaction that you're hoping for as far as letting the young lady go.  How can I, for doing her job and putting herself in arms way for this company.  

Beware of this predatory towing Disgraceful company and i will be taking this company to small claims court, towing my car out of my own apartment building forcing me to pay $195 in cash only.

Simple fix , stop living in an apartment community that you are unable to obey their bylaws : )    we patrol our communities according to their rules specific rules . If you don't like their rules( or following rules ) MOVE OUT . 

If you know of this company working for your neighborhood, you should speak with your board of directors to have them removed, as I have already done. They take advantage of the system and are able to tow as many cars as they please from neighborhoods to make an extra $229 as often as possible because clearly, they need it. They have made racist remarks toward people of color. They have a black face statue outside of their door. They have no moral code or business ethics. Absolutely unprofessional and should not be working for any business in Fort Myers. If you can avoid this place you should. I would love to hear your response and see if you're capable of keeping it professional.

The community in which your vehicle was towed from is not your legal given address . You must have been "visiting " this community . If you are a member of this community and have a copy of your community bi-laws you would know that this community you were towed from requires all guests such as yourself to register their visiting vehicle on that communities website REDBUNNY. As guests register we receive live updates of vehicles parked in guest parking that have permission to be there after registering with REDBUNNY as required . I apologize that you were unable to fallow this communities very simple bi-laws. As far as our statue goes we didn't know that it was " blackfaced "to us it was just a simple statue of a boy fishing , just a little boy holding a fishing pool. Our code of conduct sign states " anyone over the age of 3 needs to pull up their pants. " Are you aware that many males and now days females wear suspenders for fashion or a means to hold their pants up . This sign in no way is racist or sexist . It seems like you're really reaching for attention to fit into one of there " stereotypes, " that you are accusing us of being unprofessional to. Next time you visit a community that you are not familiar with the bi-laws to, please educate urself prior to leaving your vehicle unattended to avoid this costing you again in the future .