Reviews

100% the worse and unethical company in Florida! Why they have a contract with the state idk 100% will try and steal your property . I would get a lawyer before ever stepping foot on this property

Wife was in accident on ********* ****** called Tri-county to tow car. Allstate decided to total car and we went to collect belongings from destroyed car. Office treated us like criminals. We could not see our car to take photos for accident attorney and even though car is destroyed with easy access they made us drive 45 min back home to get car key. Dont let your car get towed to Tri County after an accident. Its going into car prison.

they need to be suede and put out of business for stealing parts and money from people

My review is the same as everyone else on this page. This company is rude and unprofessional. One star is generous. My car was towed from Lawnwood Hospital, while I was dealing with a child in the PICU. I apparently parked, inadvertently, in a private parking lot that appeared to be part of the hospital property. They would not speak to my wife about the car and provide any information about its location. They would only take cash. No-one would answer the door or speak to you in person. I had to bang on the door to get any assistance and had to shove paperwork and the cash through a slot. They couldn't provide correct change for the charge. Someone did eventually come out and only managed to threaten me. It felt you your dealing with the New York mafia to get your car back.

My story is pretty similar with a surprising twist at the end that should upset any decent human being. After a tow away (nothing criminal or illegal) because of some silly condo association rule it took two weeks to get vehicle back. Same run around with paper work, cash only, no change blah blah blah They never give you any pertinent information all to extort more money out of you. This story is longer and more intricate but to sum it up after $960 I regained possession of vehicle. A few days later I noticed an oil stain in driveway. Upon inspection, low and behold the oil filter had been loosened by someone. FYI, oil filters do not just loosen on their own. Now I am not necessarily blaming this immoral and unethical company but but its not hard for a rational person to put things together. It is pretty obvious from these reviews and attempted responses by this immoral unethical company that they should be held criminally responsible for extortion of money from innocent consumers. They hide behind the phone and use their employees along with poorly regulated business practices to feign some sort of fake authority over the consumer. At the end they feel they can legally extort money from innocent people all the while being as rude and unforthcoming as possible. Its unfortunate (If it has not happened already) that one of their unknowing employees will take the brunt of their immoral and unethical practices. Its unfortunate that we as the consumers have no reasonable recourse of action to hold them responsible. You can only try to warn every association that has contracts with this horrible company to use someone else., never use them personally, and if found in the unfortunate situation of having your vehicle being held hostage by these people immediately involve local police to aid in your attempt to get a vehicle back. I beg of the BBB to continue to pressure this company into some sort of decency before more innocent consumers are victimized.

I recently tried to renew my vehicle registration found out I could not do so due to a lien from TCT. I traded in my old vehicle to the dealership back in March of 2021. I have the buyers receipt which assigns all rights, titles, and interests to the dealership upon purchase. The vehicle was sold at an auction by AM Auto Sales LLC. TCT was the company who picked up the vehicle. The date of the lien was July of 2021.I can understand why TCT charged me with the fine and originally put the lien in my name. The didn't know the background. I contacted TCT in order to work out the logistics of this issue. I have a buyers trade-in receipt which relinquishes me of responsibility and legally removed me from a lien. Every person I spoke to was incredibly rude, disrespectful, and unknowledgeable of how the legal process works. The owner told me he would hang up on me for being such a b." I asked for a digital receipt that I could take to the dealership and he told me he was too busy to send those documents. After the situation was explained, the owner told me he still would not remove my lien unless I paid him the $800. He did not care it illegal blackmail.The Director of Titles/Registration at the dealership became involved. She attempted to speak to Tri-County Towing on multiple different occasions, throughout a series of days. The owner didnt care about the legal buyers receipt and was screaming in the background that I was responsible. The Director of Titles/Registration sent this information to the **** which removed the illegal lien from my name and allowed me to renew my registration. They attempted to blackmail me into payment, even after proof of relinquishment was shown, they were unwilling to remove the lien. They are selfish, unprofessional, and unhinged. The dealership has started a complaint against the company and I have already filed a complaint through multiple different outlets, including BBB, *******, ******* Attorney General, and others.

These people don't know what they are doing and are VERY rude, ignorant and very unprofessional. They should have rules to follow. no stars horrible!

Something needs to get done about this company, they need to be shut down! They are a scam and will at all cost keep your car until your bill is really high. They probably keep it if you can't pay their high fees or get tired of going back and forth with them. Two towing companies have tried to get my customer's car out, and they just continue to add more things to prevent from getting it out. It's been 30 days and a bill of $1,050 that needed to be paid in cash, which they never mentioned it before. They ask for insurances, release forms, insurance forms, licenses and who know what else they are going to ask now. Because the car is still in their yard!!! Having everything they requested, we still haven't been able to get the car out!! To add to the list, they want a printed copy of the business license which is a decal on the ********************. They do not accept a picture or even bother to go outside their office to take a look at it. They will not make any copies to help out either. My customer and us, the repair facility, asked them several times what they needed, but they would not tell us all the required documents at once. Not to mention that the customer and body shop are two hours away from them. They are not honest people at all. I don't know how these people can sleep at night! The manager Payten and all of their staff are very rude and unprofessional to say the least! They take advantage of people!! More victims need to report them until somethings gets done about!! ****** Stars!!!!