Complaints

• Initial Complaint

  06/10/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  June 7th, I pulled into Taco Bell for my lunch around 2:30-2:40 pm I witnessed the manager (heavy set middle age white woman) (she didnt give me her name because I told her I will report their behavior)but employee, ********* showed me her name tag and told me she wouldnt get in trouble and that she will indeed keep her job regardless of her actions. I witnessed Kaderrica throwing sauces packets at the car in front of me at the window. I also witnessed Kaderricas hand outside of the drive thru window basically trying to hit the driver. Once the car pulled off and I pulled up to the window to pay for my food I was rudely addressed by Kaderrica. I told her I was paying cash and she was still flustered with the situation before me I understood but no reason to be rude to a paying customer. She then proceeded to throw the bag in the car window that was the line. I told her I was very respectful to her and after I stated that she didnt hand me my drink. She then slams the window in my face and her manager walks over and tells me to get off their timer I said I will when receive my drink for my meal. I also witness her cursing out her manager as I described early. This location is unprofessional from the employees to the manager. They feel as if theyre not working and just being disrespectful on the clock. I have a social media following of over 100k people instead of bashing this location to my fans I decided to write the BBB.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩