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Business Profile

Catalog Shopping

Venus Fashion, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Catalog Shopping.

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5 Customer Reviews

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  • Review from Joseph W

    1 star

    09/19/2024

    This company started charging my credit card $18 per month without my knowledge, for some type of 'rewards program' that I didn't sign up for. I didn't notice until a few months had passed. I contacted the company directly and wasn't able to get a refund. I contacted my credit card, they originally refunded my for the charges, then somehow the charges came right back! This company is totally dishonest... just beware of strange charges on your credit card if you dare to do business with them!!
  • Review from ROXANNE L

    3 stars

    03/19/2024

    I've ordered from Venus off and on for a few years. I find that some clothes are not put together right. I bought a off the shoulder shirt. But then when I raised my arms, my whole shirt came up. Other things like the buttonholes don't line up with the buttons also there's a lot of threads loose .
  • Review from Venus D

    1 star

    03/13/2024

    Cheap, chintzy ******* clothing marked up with no regard to the safety of their customers. I had a bad chemical burn that caused permanent scarring by wearing their clothing dyed or sprayed with toxic chemicals like formaldehyde. Company response is have your attorney send them a letter and theyll forward it to their legal team and they will cease all communication. They got their money and thats all they care about. Sad thing is it was probably made by child slave labor in a third world country. Next time, Ill pay more for made in *** cotton clothing.
  • Review from Pam C

    1 star

    05/31/2023

    This was my first time ordering.Misinformed about return policy. My dresses were of poor quality. Fabric was very thin and off in color. Also sizes run way too large, leaving the customer having to make returns.. they should say items not true to size! I am disappointed with my first experience.
  • Review from Renee C

    1 star

    09/19/2022

    Your orders take forever if the item is not available they will not tell you unless you check your history they claim they already given you a refund Ive ordered one item 3 times and still havent got it when they said it was available I dont think Im gonna order anything from them because they never can give me the right answer they tell me its a different price and I have to pay shipping and would have it this is ridiculous I dont know whats going on with Venus but its never been this bad Im scared to order through PayPal or my MasterCard I dont trust them

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