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          Gift Store

          Natural Life

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Gift Store.

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          20 Customer Reviews

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          • Marylou J

            02/09/2025

            Always shop sales, according the the budget. Satisfied with purchases except for banana that is 100% polyester. Polyester, as well many other so-called natural fabrics used by Natural Life, are made from plastic. These fabrics itch sensitive folks, as well not good for the environment. Understand it is my mistake, but am always attracted to companies advertising natural. On that note it is time consuming to check fabric content, when few items are pure cotton. Maybe create section with 'only' pure cotton. Love love the styles and colors. *******

            Natural Life Response

            02/18/2025

            Thank you for your feedback! We're so glad you love our styles and colors. We understand fabric choices are important, especially for those with sensitivities. While we use a variety of materials, we appreciate your suggestion and will share it with our product development team. If you ever have questions about fabric content, were happy to help!Natural Life was founded by ***** ****** in 1996, inspired by capturing candid, joyful moments. Over time, she partnered with artists to create clothes, accessories, and treasures that inspire people to live happy and enjoy the little things.We truly appreciate your supportit helps us continue creating products that bring joy.

          • Theresa L

            08/14/2024

            I have so many of your dresses and a lot of your home things too! I did however order something this morning and I ordered the wrong size. I accidentally ordered a ** and I am a small! I couldnt go back in and change it. I dont know how to get ahold of someone to change it before it ships! Please let me know if this is resolved! Thanks

            Natural Life Response

            08/21/2024

            Hi *******,Thank you so much for being a loyal customer and for your love of our dresses and home items! We're so glad to hear that you enjoy them.I'm sorry to hear about the mix-up with your recent order. No worrieswere here to help! I've forwarded your request to our team, so someone can assist you. If you ever need immediate assistance in the future, feel free to reach out to us via phone at ************ or via email at *********************************** and we'll be happy to help.Thanks again for your support and understanding!

          • Mary G

            07/13/2024

            I love this company. I have ordered 5 dresses, 2 bowls, and flat sheets, These are some of my favorite items. Everything fit and looked as shown online.

            Natural Life Response

            07/15/2024

            Hi ****,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you love our company and that the items you've ordered, including the dresses, bowls, and flat sheets, have met your expectations. Your satisfaction is our top priority, and we are delighted that everything fit well and looked as shown online.Your kind words and support mean a lot to us, and we look forward to serving you again soon. If you ever have any questions or need further assistance, please don't hesitate to reach out to our customer experience team at ************************************************************************ you once again for your wonderful review!

          • Olivia C

            06/22/2024

            I love this company. There have been several mix *** with orders, but their consistency is off the charts. I would tell anyone this site and company is reputable. They always try and correct any shipping mistakes,or ordering mistakes.

            Natural Life Response

            06/25/2024

            Hi ******,Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you love our company and find us reputable. Your recognition of our efforts to correct any mistakes is greatly appreciated. Your feedback is invaluable as it helps us identify areas for improvement.Thank you for your understanding and continued support. If you ever have any more questions or need assistance, please don't hesitate to reach out to our customer experience team at ***********************************

          • Cathy G

            05/11/2024

            I ordered six dresses. Just washed the first one by hand, in cold water, and hung to dry. It shrunk terribly. They will not stand behind the product. Told me it had been too long to return it. How are you auto know these things?*****

            Natural Life Response

            05/13/2024

            Hi *****,Thank you for bringing this matter to our attention. We apologize for the inconvenience caused by the quality issue you encountered. This is not the experience we aim to provide our valued customers.Someone in management will be reviewing the support ticket you submitted on May 5th and will contact you once weve completed the review. However, feel free to reach out to us directly at ************ and ask for someone in management. We are available to speak with you Monday Thursday 9am-5pm EST and Friday 9am-3pm EST.Your feedback is invaluable to us as we strive to improve our products and services to ensure customer satisfaction.

          • Pamela W

            05/03/2024

            They want your money, but not your complaints. They sent me 5 garments in the incorrect size. They are shady when it comes to being responsible for their mistakes. Please go elsewhere.

            Natural Life Response

            05/13/2024

            Hi ***,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the incorrect sizing of the garments you received. This is certainly not the experience we aim to provide our valued customers.We do see you submitted some support tickets and would like to review the tickets before we reach out to you. After reviewing all the correspondence, someone in management will contact you directly. However, feel free to reach out to us directly at ************ and ask for someone in management. We are available to speak with you Monday Thursday 9am-5pm EST and Friday 9am-3pm EST.Your feedback is invaluable to us as we continuously strive to improve our services and ensure customer satisfaction.

          • Deborah W

            04/19/2024

            Terrible!! Paid 18 dollars online . received wrong top. Picture was adorable. They sent a plain ugly green top..not what was ordered.

            Natural Life Response

            04/23/2024

            Hi *******,Thank you for reaching out to us regarding your concerns, We appreciate the opportunity to assist you. We apologize for the inconvenience and frustration you've experienced.Upon reviewing our records, it appears we do not have any orders or correspondence from you under the name or email address provided. If you have any additional information (i.e. correspondence, pictures, etc.) that could help us investigate this matter further, please send to us at ********************************** to the attention of management team. Your satisfaction is important to us, and we are committed to resolving this issue to the best of our ability.We look forward to receiving additional information on this issue so we can assist you with resolving. Regards,

          • Janet B

            04/15/2024

            I have ordered twice from them so far. Everything i received was perfect and cute! The communication was excellent..got texts and emails for tracking and received extremely quickly! Thanks so much Natural Life

            Natural Life Response

            04/16/2024

            Thank you so much for your kind words and continued support! We're thrilled to hear that you've had such positive experiences with us. Delivering excellent products and service is always our top priority, and we're delighted to know that you've been pleased with your orders. We truly appreciate your loyalty and look forward to serving you again in the future.

          • Jennifer S

            04/12/2024

            They are a huge scam! I ordered clothes from them and they said it was delivered. It never was. So they said they would ****** it. Said it was delivered and never was. I asked for a full refund and they asked me to pay for there shipping costs. I said no. This is going back to early March when I asked for a refund. I asked, again, for a refund. They apologized and offered to refund again. To this day I still don't have a refund. BEWARE! IVE BEEN DEALING WITH THIS SINCE JANUARY! DONT ORDER ANYTHING FROM NATURAL LIFE!

            Natural Life Response

            04/15/2024

            Dear ********,Thank you for reaching out to us regarding your concerns, We appreciate the opportunity to assist you. I apologize for the inconvenience and frustration you've experienced. We take customer complaints seriously and strive to address them promptly.Upon reviewing our records, it appears that we do not have any orders or correspondence from you under your name or email address. However, I want to assure you that we take any potential issues with our service seriously.Despite the absence of an order in our system, I want to express my empathy for the frustration you've encountered. I understand how disappointing it can be to face difficulties with an online purchase.If you have any additional information that could help us investigate this matter further, please reach out to us at ********************************** to the attention of management team. Your satisfaction is important to us, and we are committed to resolving this issue to the best of our ability.Thank you for bringing this to our attention, and I apologize for any confusion or inconvenience this situation may have caused. I look forward to receiving additional information on this so I can assist you further. Warm regards,

            Natural Life Response

            04/15/2024

            Dear ********,Thank you for reaching out to us regarding your concerns, We appreciate the opportunity to assist you. I apologize for the inconvenience and frustration you've experienced. We take customer complaints seriously and strive to address them promptly.Upon reviewing our records, it appears that we do not have any orders or correspondence from you under your name or email address. However, I want to assure you that we take any potential issues with our service seriously.Despite the absence of an order in our system, I want to express my empathy for the frustration you've encountered. I understand how disappointing it can be to face difficulties with an online purchase.If you have any additional information that could help us investigate this matter further, please reach out to us at ********************************** to the attention of management team. Your satisfaction is important to us, and we are committed to resolving this issue to the best of our ability.Thank you for bringing this to our attention, and I apologize for any confusion or inconvenience this situation may have caused. I look forward to receiving additional information on this so I can assist you further. Warm regards,

          • Jane M

            04/09/2024

            I have placed 3 orders with Natural Life. Received all orders in a timely fashion. Each time I received exactly what I expected. Colorful prints on lightweight cottons! Being an adult, I figured out how to wash my new sheets and pillowcases without unnecessary detailed instructions. I love this company and am delighted with their fun *****************!

            Natural Life Response

            04/11/2024

            Thank you so much for taking the time to share your wonderful experience with us! We're absolutely thrilled to hear that you've been enjoying our products and that they've met your expectations every time.We're committed to providing colorful and ************ that bring joy to our customers' lives, and it's truly rewarding to know that we've hit the **** with you. Your satisfaction is our utmost priority, and we're glad to hear that you've found our products delightful.We appreciate your loyalty and support in choosing Natural Life, and we look forward to continuing to exceed your expectations with our vibrant and quality products.

          Customer Review Rating

          2.4/5

          Average of 20 Customer Reviews

          Contact Information

          901 7th Ave S

          Jacksonville, FL 32250

          Visit Website
          (888) 483-7344

          BBB Rating & Accreditation

          B+

          This business is not BBB Accredited

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          Years in Business: 29

          Customer Reviews are not used in the calculation of BBB Rating

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