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Business Profile

Roofing Contractors

Florida Roof Specialists, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Information and Alerts

BBB RatingD+

Reasons for rating

  • 35 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • 1 complaint(s) filed against business that were not resolved

Alert Details

This business has 2 alerts.

Pattern of Complaints

According to information in BBB files, Florida Roof Specialists, Inc. has a pattern of complaint alleging contract issues. 

Specifically, Consumers state they sign a contract for a new roof and are assured that it would be fully paid for by their homeowners' insurance. The consumers then send the checks received from their insurance company immediately to Florida Roof Specialists, Inc, however Florida Roof Specialists, Inc. then places a lien on the consumers home alleging they still owe money on the roof. 

BBB is in the process of contacting Florida Roof Specialists, Inc. to request their voluntary cooperation in eliminating the pattern of complaint; however, Florida Roof Specialists, Inc. failed to respond. This aspect of the Business Profile will be updated once additional information becomes available. 

Government Action: BBB reports on known government actions involving business’ marketplace conduct:

Jacksonville roofing company under investigation by State Attorney General's office

According to a spokesperson, 61 complaints have been filed against Florida Roof Specialists. The consumer protection division is actively investigating.

Three things to remember before hiring a roofing company:

  • Don't sign any contract that does not include a full scope of work with potential add-on costs outlined and pricing up front. 
  • Get multiple estimates and be careful about choosing the cheapest one. Sometimes a cheap price equals cheap materials and can end up costing you more in the future. 
  • Always do your homework. Check reviews and see how long a company has been in business and if there have been any major complaints against the company or owners. Sometimes companies will change names to avoid bad reviews. 

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