Custom Logo Apparel
Piper and IvyFind BBB Accredited Businesses in Custom Logo Apparel.
Reviews
25 Customer Reviews
Review from Adrienne Q
1 star08/30/2024
The offer was for buy 1 t-shirt, get 1 t-shirt free. I ordered in mid July & the shirt I paid for was sent out immediately. There was no communication about the 2nd shirt until I posted negative feedback on FB & was told the shirts were in backorder. After waiting some more and no further communication, I told them I would be making a report to the BBB & got a response that the shirts just came in & mine will ship in 1-2 days. When I said I was still making a report & will be happy to share when they make it right, I received a shipping notification almost immediately. Now we'll see if it arrives.
Piper and Ivy Response
09/17/2024
Hi Adrienne!
I am so sorry about the delay in getting your free tee out to you! Like we mentioned in our order update email, we had a little issue with our shirt supplier.
However, the good news is your tee and sticker pack were delivered!
USPS tracking: **********************************************************************************
have a great week!Review from Dana B
1 star06/07/2024
This company took my money, hasnt mailed by goods and will not reply to email or answer the phone.Review from Lori S
5 stars05/08/2024
LOVE this company! Great communications and lovely well made products. I have 6 shirts and am very pleased with them - they also offer great discounts. These make great gifts!!Review from Linda R
1 star04/04/2024
I placed an order and during the check out, I accidentally ordered an addition unwanted t-shirt.my fault. I immediately contacted piper and ivy for help with canceling the additional shirt. Three times, I received an AI generated response never addressing my issue. When I try calling their customer service number I am instructed to email the company..same address I used three times prior with no satisfaction. This was at least 10 days ago and I still have not gotten any human confirmation of anything. No shirt, no canceled shirt, not sure where to go from here.Piper and Ivy Response
04/08/2024
Hi *****!
It looks like your order was delivered on April 8th. USPS tracking: **********************
I issued a full refund for the extra shirt you didn't want.
have an excellent day!
******Review from Jezel A
1 star08/11/2023
I really dont want to be that person and waited to post this but so many days without resolution is ridiculous. I placed an order for 4 tees which during that promotion included a free book. I received a shipping notice that all 4 tees and book were sent and when it arrived only 2 tees were included and no book. I dont even care about the free book, I just want the tees I paid for and didnt receive. I called and they dont have vm. I emailed several times and reached out via instagram. Someone finally replied they would be happy to help and to send my info and I did immediately and no one replied after. Whoever shipped it out made a mistake and now Im being ignored. I work for a large publisher and love wearing book merch, *** ordered from several small book tee businesses and have never any this issues. Its frustrating because they basically stole from me. I ordered tees that werent included in the shipment they sent. They said the stickers shipped separately and I dont even want free stickers. Just the items I paid for. Im giving them until Monday before I call my bank to try to get my money back.Review from daria n
1 star07/19/2023
I recieved an order confirmation of an order that I did not request! I have emailed several times and called numerous times...no response! I would never buy from them again since I can not address this issue with them as they will never answer the phone nor respond to my many emails. I have reported to my credit card co.Piper and Ivy Response
07/22/2023
Hello! It looks like this issue was taken care of by our email customer support team several days ago. As requested the order was fully cancelled and refundedReview from Sue T
5 stars06/14/2023
Ive ordered 3 shirts on 2 separate occasions from this company. The shirts are excellent quality. Fast shipping, great customer service. I will definitely be ordering from them again in the future.Review from Leslie K
5 stars12/13/2022
Great experience working with this company. The shirts are so soft and comfortable. There was a problem with the color of one of my shirts and they sent me a replacement at no charge. Im sure I will buy from them again.Review from Barbara H
5 stars03/16/2022
Beautiful tee shirts that are well made and comfy! Very easy doing business as they are very personable and available!Piper and Ivy Response
03/21/2022
Thank you for sharing your review ********! We're so glad to hear you love your tees
-the piper+ivy teamReview from Rachel B
5 stars03/07/2022
I have ordered from this business several times and have had a great experience every time. They make a quality product that is shipped quickly and communicate with you about your order. 10/10, will be ordering from them again.Piper and Ivy Response
03/08/2022
Thank you so much for sharing your experience! We're so glad to hear you enjoy the tees
-the piper+ivy team
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