Major Appliance Services
High-End Service LLCFind BBB Accredited Businesses in Major Appliance Services.
Reviews
3 Customer Reviews
Review from John D
1 star04/23/2024
Arrogant. Inflexible. Costly. ****** work on a refrigerator in ***************.Review from Don G
1 star01/18/2023
Tech showed up turned unit on . Waited 3 minutes and then said had to replace the entire inner workings of the refrigerator wanted $3400 he was on site 12 minutes. The repair estimate included $2200 for labor. They demanded $395 then reduced it to $270 for the 12 minutes. BAD CUSTOMER EXPERIENCE! He refused to consider just replacing only the parts that had a leak he refused to fill with ***** he did not do any repair.
High-End Service LLC Response
01/19/2023
This unit located on a Yacht in a galley kitchen. Unit needs a compressor. Without a motor working charging this with freon would not get the unit cooling. Under ******* regulations we have to report and freon use. Fixing a leak and showing records of a repair not just charging unit. The technician is experienced and competent to understand the Subzero cooling system. Any money collected during the initial diagnosis would be applied to the total repair cost. Customer was given an estimate to have a proper repair.
Review from Sonya E
1 star06/15/2022
High End Services were paid VERY HIGH prices by *******/**** to analyze and then repair an Asko washer over a period of several months. They not only failed to fix it, but they now want the owner to pay them over $700 to install ALL the new parts that *******/**** sent to me "to keep Hi-End Services from keeping the parts". High End's actions are not only morally wrong but wrong by every business practice available. They have a complete monopoly on repairs for all of /**** so the homeowner is at their mercy, which does NOT exist. No wonder they have a C+ rating on BBB. This is the WORST I have ever seen on BBB. ******* **** needs to get another service provided that provides excellent service and acts in an honest manner.
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