We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          DVD Sales

          Movizeries

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in DVD Sales.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            09/01/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I purchased a dvd from this company back in March and after a month, still did not receive it. I emailed them for a tracking number, but did not get a response. I disputed the charge with my bank, which unfortunately they denied. It looks like the movizeries website is finally shutdown now? Doesn't help me any now though. Never heard back, never received the dvd.

          • Initial Complaint

            08/31/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I ordered The movie Bitter Blood order # ***** in May of 2022. I received an email on May 8th stating that they order was on its way. I never received it. I sent email to the company if I did not receive the movie I would report it to BBB. I never received the movie or a response to that email. I would like a full refund.

          • Initial Complaint

            08/03/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I ordered a box set of DVD of the show California Dreams on June 5. I was excited to find this because I kept hearing that the final season was not released on DVD. I got a message on June 12 stating my order #XXXXX is on its way. It never arrived. When I click the link to view my order it says website not available. My credit card was charged $54 on the day of my order to a site called art2heart.com. This site also does not work. I would like to get a refund. Based on my research it shows this company is notorious for this.

          • Initial Complaint

            07/09/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Never received movie. Won't respond to emails and movie has been paid for. This website needs to be shut down.

          • Initial Complaint

            07/07/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I ordered 2 dad's from Movizerie last month. They told me when they should arrive by. When I had not received them I sent them an email asking for status of order and got no response. I recently sent them another email just asking for my card to be credited and still have not heard from them. It is very frustrating, I just want my card credited.

          • Initial Complaint

            07/03/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I prepaid for two dvd movies have not been delivered. they wont reply to me.

          • Initial Complaint

            06/28/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            ordered a movie and never recieved it. no responses to my email. checked my account and i was charged $11.99 to art2heart.com under charitble donation. i made the purchase on 5/29 and it posted may 31st. i have emailed them repeatedly on the status after the 10 days they say it should be delivered. i have got nothing from them

          • Initial Complaint

            06/24/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I purchased a DVD movie online from the business Movizerie on April 29 and was sent a email confirming my order and it stated it will be i will receive it within 10 business days. I've never received my movie and my debit card was charged the same day I ordered it. I've sent numerous emails and have gotten no response. There is no number associated with this business on its website to contact.

          • Initial Complaint

            06/22/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I order a movie from moviezerie two weeks ago never received the movie and cannot get in touch with seller by email or phone I would just like my money back I need the movie for a school project,I no longer need the movie now the project is due this week I just want my money back I do not have the movie.

          • Initial Complaint

            06/14/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Ordered 2 dvds from this company. Never received and company doesn't respond to emails.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          PO Box 37912

          Lutz, FL 33558

          Get Directions
          Visit Website

          Customer Complaints Summary

          45 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.