About

Local BBB:

BBB Serving Central Florida

BBB File Opened:

1/19/2010

Business Started:

12/10/2007

Business Started Locally:

12/10/2007

Business Incorporated:

12/10/2007

Type of Entity:

Corporation

Additional Information

Refund and Exchange Policy

Standard Return Policy:

If you determine that equipment purchased does not meet your requirements, you can return it to Advanced Inspection Technologies Inc. within 30 days of purchase date. Claims for missing items or items damaged in transit must be received within one business day of receipt of merchandise.

You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement.

Please read all conditions below. If conditions are not met, Advanced Inspection Technologies Inc. reserves the right to refuse the return or to charge a restocking fee not less than 20%.
How to return or exchange an item:

In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.
To request an RMA number by email please contact us at support@aitproducts.com
To request an RMA number by phone, call Customer Service at +1 (321) 610-8977.
Place the original package into a shipping carton.
Please do not place stickers or shipping labels on the original manufacturer's package.
The RMA number must be clearly written on the outer box. If you received a label in the email, print the label and tape it to the carton.
We recommend you ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

Send pre-authorized returns to:
Advanced Inspection Technologies Inc.
7351 Office Park Place, Ste 146
Melbourne, FL 32940
Rules :

All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
Advanced Inspection Technologies Inc. is not responsible for personal data or items left in returned merchandise.
Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
RMA numbers are valid for 10 days.
Advanced Inspection Technologies Inc. is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.

No Return/Exchange On:

Custom equipment or small diameter fiberscopes
Equipment that shows any sign of use
Equipment that has been submerged under-water.

Business Categories

Wholesalers and Distributors, Industrial Supplies, Wholesale Industrial Products, Infrared Equipment, Industrial Inspection Devices