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Business Profile

Car Rentals

U-Save Car & Truck Rental Doral

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Rentals.

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6 Customer Reviews

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  • Review from Khushnood I

    1 star

    03/22/2024

    You guys are criminals. Got car with defective wiper blades went back he cut it off did not replace it. I called in spoke to ****** on day of my return, asking for cost of extension for 3 days and also 1 week at 2 pm. My return time was 5:10 pm. He said he will call me back with rates he never did. I called again at 4 pm he says he doesnt know the extension rates yet. I called again at 5 pm he didnt know so I bring the vehicle back at 7 pm I asked the guy who checked the car and at counter if there is any extra charges they told me none I left. Later on you guys fraudulently charged me $115 I had to call bank block my credit card. This is fraud I am talking to lawyers. I kept calling Usave toll free number it kept saying they will call me back 9 calls I made no one bothered to call me back. Thus was worst experience in my life.
  • Review from mikhail s

    1 star

    02/10/2024

    I rented a car in U-SAVE CAR &TRUCK RENTAL in Miami ** December 18 ...December22 /2023 and paid $250 security deposit.12/21 I parked the car incorrectly and the police took it to their parking lot. ***** I paid U-SAVE $100 for returning the car and 250 security deposit again The car was returned to U-SAVE 12/22 the same condition as it was on ***** but U-SAVE didn't refund my security deposit $500
  • Review from Rafeeq S

    1 star

    10/27/2023

    This business has a lot of hidden charges that you only recognize after you reach their facility
  • Review from Nora A

    5 stars

    02/22/2023

    I rent a car with this company, excellent service Joaqun help 100% I will give them an A+, love the environment very helpful.
  • Review from Ardena B

    1 star

    02/02/2023

    Terrible ***************** They Make Up Their Prices Because Online It's One Price But When You Get There It's A Different Number. They Don't Answer The Phone Ever! They Respond Through Text Message. And Every Employee Makes Up Their Own Rules. It's A Scam Please Save Your ************* Yall Need To Be Investigated!
  • Review from Jeff G

    1 star

    06/23/2022

    Another fraudulent company that advertises low rates and then makes you wait for hours in line. Its like they dont know how to work. To top it off they want you to buy insurance with them no matter if you already have insurance for liability of $500000. Thats not even the price of the car and the customer service is as bad as it gets. STAY AWAY!!

    U-Save Car & Truck Rental Doral Response

    06/24/2022

    Thank you for contacting us. We appreciate the opportunity to assist. The terms and conditions in the reservation do advise of the $500,000 liability requirement. We have tried to locate your reservation without success. I apologize for any inconvenience and thank you for bringing this to our attention.

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