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          Business Profile

          Used Car Dealers

          BP Auto LLC

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            04/11/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On March 27,2024, I purchased a 2013 ***** CX 5 from dealer named ******. I asked if there were any issues with ***** I need to know about he said which was not through. The same day I purchased vehicle I started experiencing engine problems which I addressed to him same day when it occurred. He told me to take it to his mechanic. When I got it was in even worse condition than it was dropped off. I requested to be reimbursed which he refused when car was faulty. These dealers are scammer and sell vehicles without informing buyers of faulty vehicles.

          • Initial Complaint

            06/15/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            My husband purchased a car (2014 ******* Sonata with ****** miles on the odometer) from this dealership company. The cost of the car was $7,500 and it was paid cash. He was not given an official receipt of the car purchase. The car had several issues and one of those issues caused me to get into an accident. My husband has never received the car title because he owed $695 to the dealership company. Two days ago, I found out that the car has *******~ miles through the flhsmv website to check vehicle information. I checked in Carfax to see if the information is accurate to the one found on the flhsmv website. It came up and matched to the information that I found. I went to the dealership company to talk to the person who sold the car to me and my husband. He denied everything and said that he would not make my husband pay the $695 he owed and give the title. Today, I went to the motor vehicles services center and they told me to go to the dealership where it was first purchased at first. I went there and the salesman told me that the person who sold me the car committed fraud and scammed me and my husband. Attached here, I have the paper that the person gave to my husband, the vehicle information check paper, and the carfax report.

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          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Reasons for BBB Rating

          Contact Information

          5220 NW 72nd Ave Ste 30

          Miami, FL 33166-4858

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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