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Business Profile

Online Retailer

Papa’s Kountry Koops

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

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1 Customer Reviews

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  • Review from Destiny D

    1 star

    07/07/2024

    Although the coop was lovely and very well made by *****, dealing with his wife ******, her unprofessional business practices, unreliability, lies and little to no communication leave much to be desired. ****** is unhinged. She plays the victim and she will block you if she knows you will leave an honest review. We should have went with our instincts when we had our first interaction with ******. She voided an invoice and was rude because we did not get back to her the timeframe that she wanted. We felt that was odd but we moved forward. Me and my husband put a $2500 deposit down for a coop back on April 21st. We were told that it would take 4-5 weeks and the invoice collaborated that timeframe. Lies, excuses, multiple phone calls and text messages later July 4th is when the first part of the coop was finally delivered and my husband had to help. She requested we pay the total amount before the full coop was delivered as she said she needed to pay her moms bills. My husband refused until the full coop was delivered. The coop was not completed as discussed. My husband deducted $300 off the price of what we owed until they returned with the finished product. We paid them a total of $6500 and she sent a rude message that we screwed her. We had reached out on many occasions to ask for pictures and updates with nothing but lies. Multiple occasions we were told they would send pictures. Multiple times they said they were going to deliver and never showed. There was very little communication. Please beware. ***** does a great job on his builds but his wife is very unprofessional and you really have to push to get it completed. Just not worth the stress and aggravation.

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