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Business Profile

Mobility Scooters

Scooterbug Inc.

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237 Customer Reviews

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  • Review from Michelle L

    5 stars

    02/12/2025

    They dropped the scooter at my hotel and picked it up. The scooter lasted all day in the parks with no issues. This really helped me get around.
  • Review from Lisa M

    5 stars

    01/28/2025

    We have used Scooterbug rentals on our last 2 trips to ********************* and their service is so reliable. The scooter is always ready and waiting for us at our hotel and the company makes return so easy. I highly recommend their services.
  • Review from James A

    5 stars

    01/26/2025

    I only wish I would have known how sensitive the scooters are to moisture. If I had known this detail, I definitely would have gotten the rain cover as well. Would have saved me having to swap out the scooter partway through my rental. That having been said, however, ScooterBug did a terrific job handling my rainwater issue promptly and without question.
  • Review from Susan H

    5 stars

    01/26/2025

    Perfect rental - our third time. This one at **********, others at ************. Charged up and ready to go. Easy to get at the ********* at both hotels.
  • Review from Annamae H

    5 stars

    01/07/2025

    Very easy to rent and customer service is helpful and polite. We had to rent a wheel chair due to broken bones or two times and a scooter for my husband on our last trip. Delivery to ******************* was amazing! The scooter was easy to maneuver and lasted throughout ************* from 7am to our return to the hotel in the evening! We will use them again!
  • Review from Sherri W

    5 stars

    01/04/2025

    Everything went well. The scooter was there when we arrived. Great service.
  • Review from John F

    5 stars

    01/04/2025

    Highly recommend Scooterbug. The scooter was waiting for us when we arrived at our ************ and performed flawlessly for all 4 days. Never even lost 1 notch of power after a 17 hour day at the *************! And when done, we dropped our scooter at the bell hop desk and was done! Great experience!
  • Review from Dottie S

    5 stars

    01/03/2025

    Scooter Bug was a great company to rent my *** from they dropped it off at my resort and alls I had to do was return it! The scooter was small,and easy to maneuver it stayed charged all day and enough room in the basket for all our park needs Definitely recommend!
  • Review from Elizabeth L

    5 stars

    01/02/2025

    Absolutely perfect experience!!! Best scooter ever!!!! Best service ever!!!!!! They have it all together!!!!!!!!!!!
  • Review from Trisha C

    4 stars

    01/01/2025

    Wasnt told how to turn on the light. Wasnt told how to charge batteries. Good scooter overall.

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