About

Important information

• Advertising Review:

  In December 2023, BBB contacted the business regarding the following advertising claims. To date the business responded but did not provide further information. 

  "SMARTER, MORE EFFECTIVE MOLD REMOVAL
  Save as much as 50% compared to traditional mold removal
  We also ensure that good air-quality doesn’t burn a hole in your pocket, charging much less than our competitors."
  "The ZeroMold Differece
  ZeroMold's revolutionary technology removes mold throughout your home quickly, effectively, and in many cases, without any demolition. …To top it off, our technology is 99.99% effective, making it a clean sweep.Same-Day Service. Our crew will be in and out of your home in just a few hours, getting your life back to normal fast."
  "Revolutionizing Mold Remediation
  Biostatic fog fills the capacity of your home, removing mold spores on contact. No residue - only clean, healthy air remains."
  "BioStatic Fog Technology
  Our fogging solution seeks out and finds the mold, penetrates into the cell membrane and dissolves the mold spore from the inside out."
  "Effective
  Eradicate surface and airborne mold, bacteria, and viruses."
  "Affordance
  Our cost is typically much less than that of other mold remediation companies."
  "Demolition Free
  In many cases our penetrating method excludes the need for demolition."
  "ZeroMold's revolutionary technology is effective, non-toxic and completely safe for people and pets."
   "The products are non-toxic and safe for your family members and pets."
  "ZeroMold distinguishes ourselves from the competition by using a proprietary mold removal system. We are committed to being completely non-toxic, and not using harsh chemicals, or anything toxic!"
  "Safe
  Our eco-friendly, non-toxic method is safe for your family and the environment."
  "Non-Toxic, Eco-friendly: Safe for People & Pets"
  "When you hire ZeroMold, you can feel comfortable knowing we're removing mold and germs from your air and surfaces, and we're doing it safely without harsh chemicals."
  "Non-Toxic, Eco-friendly: Safe for People & Pets"
  "Our technology cleans with a powerful, non-toxic solution, replacing the need for harsh chemicals that many traditional contractors use."
  "Guarantee with 1-Year Warranty"

   

  BBB Code of Advertising indicates: 
  
  34. Claimed Results
  Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
  
  36. Environmental Benefit Claims
  36.1 General Principles
  36.1.1 Advertisers should not make broad, unqualified general environmental benefit claims like “green” or “eco-friendly.”
  36.1.2 Advertisers must qualify general claims with specific environmental benefits.
  
  36.1.3 Advertisers must possess competent and reliable evidence (often scientific evidence) to support all environmental benefit claims. Qualifications for any claim must be clear, conspicuous and understandable.
  36.1.4 When an advertiser qualifies a general claim with a specific benefit, the benefit should be significant. Advertisers must not highlight small or unimportant benefits.
  36.1.5 Unless clear from the context, any environmental claim must specify clearly and conspicuously whether the claim applies to the product, the product’s packaging, a service or just to a portion of the product, package or service.
  
  36.4 Non-toxic
  36.4.1 Non-toxic claims likely convey that a product, package or service is non-toxic both for humans and for the environment generally. Thus advertisers must either possess competent and reliable scientific evidence that this is the case or clearly and conspicuously qualify the claim to avoid confusion.
  
  20. Warranties or Guarantees
  20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
  20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
  20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
  20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.”
  20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.