Reviews

I absolutely loved it at first and then I began hearing what sounded like heavy vibrations. A few months later, I finally realized that it was my downstairs neighbor blasting their TV stereo to the point it is shaking the foundation and my oven. I haven't sleep properly for about the past 2 weeks straight because of it.When I brought the issue up to the leasing office, I genuinely thought they were going to do something about it. They sent out an email reminding everyone of the "quiet hours". After I followed up with ****** and ******, I was told that they couldn't "substantiate" the tenant (who is not on the lease) was making the noise. This is despite me having video evidence (see attached) of the apartment blasting their TV stereo to the point you can hear it in the hallway. The time stamp on the video is 12:36 AM on a Tuesday. Having documented video evidence and the tenant apologizing that their "guest" was being too loud, ****** still has the audacity to say that they couldn't substantiate the noise was coming from that apartment. Shocking how all of the sudden it couldn't be substantiated despite having videos of the tenant making noise well past the "quiet hours".The only solutions I was offered was to either move down the hallway to another unit (next to yet another neighbor that is playing loud music during the week) that was smaller, the cabinets in disrepair, and the floor was outdated (unlike my unit). They said it would be the SAME PRICE as the unit I'm in now. As if they were doing me a favor. I asked if they could at least fix the cabinets to make it comparable to the unit i've been in that ive taken care of and kept in great condition for the past 4 months for them. The response I got was if you don't want the other unit, then "you can still move out in 45 days with no penalty". They move you into a new unit, then shift you around to a smaller unit in disrepair after a few months and try and charge you the same rate. There is a trend here.