Reviews

I would rate Gold Key Roofing as superior. The products they offer are upper tier and warranties substantial. Not to say we did not have some hiccups. A specialized product that we had ordered excessively held up the start of the project. Likely heavy handed delivery of roofing materials (by a third party) resulted in cracked interior ceilings. New skylights that had been installed were damaged. You would think I was writing a bad review. On the contrary, Gold Key's Quality Control Specialist came out, noted everything and assured us it would be remedied.Not only did the skylight manufacture come out and personally repair the new skylights, but Gold Key sent an artisan to come out and repair all the ceiling issues. (Please note: Gold Key additionally gave us a discount on the skylights for our troubles) When I thought we were all done. The Quality Control Specialist showed up unannounced well after the job had since been completed to personally install protective rodent/animal caps on all roof stacks that none of us would have known otherwise.The quality of materials top notch.Their relationship to manufacturers of products used yielded an immediate response. Gold Key and material manufacturers all set and then met their high bar for guaranteed workmanship. Rare today!Yes I would not hesitate to use Gold Key Roofing again and give a positive reference without reservation. They truly earned it!

We sincerely appreciate your detailed review of our services ****. When you have been do this for as long as Gold Key Roofing we know that problems can arise in construction. The key is how you respond and remedy these issues. We are extremely pleased that you are happy with the service and finally product. Once again we apologize for delays but our goal is always a quality and complete project. Thanks again.

Gold Key Roofing was contracted to replace the roof on my property on 11/8/23. Although they indeed replaced the roof, they failed to re-install the soffit and fascia on one corner of the house. After going around and around with them, to finish the job, and Gold Key Roofing constantly responding with "We are waiting for the materials.", and we are now in violation by Code Enforcement. We thought Gold Key Roofing was a responsible business, but now I realize that they fail to complete the job when required, and continue to give excuses for not doing so. And now, failing to finish the job, they leave us with a code violation.

During the reroof process a portion of the rear roof had to be reframed leaving a portion of soffit not completed. The soffit was a special order gray color vinyl that was ordered immediately following the job. We have waited over two months for the material to arrive. The materials are supposed to be in this week and we will install the soffit. We sincerely apologize for the delay but custom order materials can be a long lead time. If there are code violations we will be happy to work with code enforcement to get those remedied.

Gold Key Roofing replaced the roof on my 2300+** home.I could not have asked for a better experience from the quote process through the finish and cleanup. Working with ****, *****, and *** was extremely smooth, professional, and personable. I give them all 5 stars. ******* looks great and I would highly recommend Gold Key Roofing.Don x

Thank you for your kind words ************* Key works hard to provide an exceptional experience to each and every client. We are so glad we lived up to expectations and performed well for you. We will let the team know you were pleased. *****, ****, and *** will be ecstatic.

Gold Key recently re-roofed two houses for our family. On both jobs, they told us what they would do and then they did it. They are absolutely one of the best professional contractors I have ever worked with. I would use them again.

Thank you for the kind words. Gold Key Roofing always strives to be the best at our trade that we can. We are very happy that we hit the mark for you and your family.