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          Business Profile

          Management Consultant

          Tilli Consulting Group, LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Management Consultant.

          Complaints

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          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            04/30/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            These people have some kind of scam operating. They promise to build you an Amazon store. Our experience was that our store was only live a couple of weeks and our account got deactivated and has not been able to get it back activated. Apparently the consulting group ordered products from a company that red flaged our account for fraud products. This company has refused any refunds and have not returned the stranded inventory back to the distributors either.

            Business response

            06/05/2024

            ************************* joined our business opportunity in Q3 of 2023. All product opportunities are identified based on Amazon analytics and were presented to ************************* for approval prior to executing on the purchase. Upon inventory arriving at ****** and ready to generate sales, they questioned the authenticity of the product and requested a video verification call to ask additional questions. All documentation was compiled to support ***** during that call and a zoom consultation call with our compliance team was scheduled to offer additional guidance on how to communicate and present information to Amazon. Video verification calls requesting additional information is common when operating an Amazon store and many clients pass this interview with our guidance. After the video verification call took place Amazon stated that ************************* failed the call. Amazon is being communicated with to resolve this issue and the goal to have the account reactivated and inventory released. The distributor has also been made aware of the circumstances and is willing to provide additional documentation to support this case in addition to reimburse ***** in full upon receiving the inventory from Amazon. We are actively working with the distributor. Many conversations, with multiple staff members, have been had with ************************* with plans of action presented and communication continues to be maintained. *****'s Amazon account is healthy and has zero complaints or negative comments from consumers. We continue to offer ongoing support to ***** during this time to resolve all issues pertaining to her Amazon account. We stand by all decisions made and what was presented. 

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 4

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          Palm Beach Gardens, FL 33418-3579

          Visit Website
          (561) 609-6381

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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