Business Services
Federal Processing Registry IncThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Business Services.
Reviews
22 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jun S
1 star12/18/2024
Please be on the lookout for this company. They spend a lot of money trying to make their forms look like "official **********" renewal information. ********** is FREE, renewal is FREE. I would give zero stars to these bottom feeders if I could.Federal Processing Registry Inc Response
12/23/2024
Our records indicate that you are not a client of ours.
So we appreciate the opportunity to address your concerns and clarify our services. Federal Processing Registry (FPR) is a legitimate, bonded, and insured third-party service provider that assists businesses and organizations with the often complex *** registration and renewal process. While we are not affiliated with the *************** or **********, we are transparent about this in our materials and disclaimers.
*********** fee reflects the value-added benefits we provide to our clients, which include:
Expert Guidance: Many of our clients face challenges with *** registration and renewal, including complex updates, compliance issues, and tight deadlines. We ensure all details are accurate and compliant with federal requirements.
Year-Round Support: *********** includes 12 months of assistance, enabling clients to address compliance questions, entity updates, and other concerns without additional costs.
Proven Track Record: We have successfully processed over ****** renewals for satisfied customers, with nearly 700 five-star ****** reviews highlighting our professionalism and commitment to client success. If you take the time to read through some of the reviews you will see exactly what we have helped with.
We understand that ********** offers a free service, and many organizations prefer to handle the renewal process independently.
However, many businesses, choose FPR for the peace of mind, expertise, and time savings we provide.
It is not as simple for some to go through the *** process as it is for others.
Which is where we come in to assist.
We respect your perspective and are committed to continuously improving the clarity and transparency of our communications. If you would like to discuss this further, please dont hesitate to reach out to our team. We value feedback and remain dedicated to providing exceptional service to all our clients.Review from Sasha D
1 star11/28/2024
The materials sent in the mail from "Federal Processing" are very misleading. To renew a *** registration yourself it does not cost any money to the business owner. The materials that were sent in the mail made it seem as if it was the federal government telling me I needed to pay $599 to renew my *** registration. Even the name "Federal Processing" is misleading. Because I was aware of these scams I looked into it. Only in very tiny print on one side of a document did it say "Federal Processing is an independent, licensed and bonded entity. This offer is not from a government entity." Please be aware of how misleading this is.Federal Processing Registry Inc Response
12/04/2024
Thank you for taking the time to share your concerns. We value feedback as it allows us to address misunderstandings and improve how we communicate with prospective clients.
First, we want to clarify that Federal Processing Registry is an independent, privately owned company that provides professional assistance with the SAM registration and renewal process. We are not affiliated with the federal government or SAM.gov, and we clearly state this in the disclaimers included in all our materials. While we recognize that this information may not always be immediately noticeable, we are actively working to ensure that our disclaimers are clear and easy to find for everyone.
The $599 fee is not for completing the SAM.gov registration itself, as the federal system is free for individuals who complete the process independently. Our fee is for the professional services we provide, which include:
Managing the often-complicated renewal process.
Troubleshooting common issues such as entity validation, profile updates, and compliance challenges.
Providing year-round support to ensure clients maintain their eligibility for federal contracts or grants.
We understand that some may initially find our materials similar to government correspondence, which is why we explicitly include disclaimers and additional details regarding our independent services. We take concerns about clarity seriously and are committed to refining our communication to eliminate confusion.
It’s important to note that many organizations have found our services invaluable, especially those who face difficulties navigating the SAM.gov system. This is reflected in the more than 670 five-star Google reviews from satisfied clients who appreciated our support and expertise.
We regret if our materials caused you any concern or confusion. We are continually striving to improve our messaging to ensure it is as transparent and clear as possible. If you have further questions or would like to discuss this matter in more detail, please don’t hesitate to reach out to our customer service team.
Thank you again for your feedback—it’s essential to us as we work to serve our clients better.Review from George R
1 star11/27/2024
This company is charging $599.00 to renew your ********** renewal, when it is absolutely free if you just go on the ********** website and do it yourself. They also make their correspondence look as though they are a government entity. (The do provide in very small writing at the bottom of their correspondence a disclaimer). They do not state anywhere on the correspondence that the $599.00 payment is for yearlong services, and for that matter, what services? This should be illegal and shut down immediately.Federal Processing Registry Inc Response
12/04/2024
Thank you for your feedback and for bringing your concerns to our attention. We take all reviews seriously and appreciate the opportunity to clarify our services.
First, we want to emphasize that our company is not affiliated with the U.S. government or SAM.gov, a fact clearly stated in the disclaimers included in our correspondence and materials. We fully understand the importance of transparency and aim to ensure that clients are informed about the nature of our services.
The $599 fee we charge is not for accessing or renewing a SAM.gov registration itself, as the federal system is free for those who complete the process independently. Our fee covers professional assistance to navigate the often-complex renewal process. Many entities encounter challenges during renewal, such as data validation issues, updates to their entity profile, or navigating new SAM.gov system requirements. Our team is here to ensure these obstacles are addressed efficiently, saving time and preventing potential delays in funding or contract eligibility.
We also provide ongoing support throughout the year, assisting with updates, troubleshooting, and questions related to the SAM registration process. This level of support can be invaluable to organizations that may lack the resources or expertise to manage these tasks internally.
We are incredibly proud of the positive impact our services have had on our clients, as reflected in over 670 five-star reviews on Google. These reviews highlight the value many organizations have found in having professional guidance, allowing them to focus on their operations instead of administrative hurdles.
We regret if there was any confusion regarding the scope of our services, and we are always happy to provide additional clarity. Please don’t hesitate to reach out directly to our customer service team, as we are committed to addressing any concerns and improving the experience for all clients.
Thank you again for your feedback.Review from David C
1 star08/28/2024
We received an invoice delivered by **** today for $500. As a recent recipient of a **** Research Award, our bookkeeper thought it was legitimate. BUT NO, IT WAS NOT. Very deceptive. *** should not be tricking people into paying for services not provided. This should be illegal.Federal Processing Registry Inc Response
12/04/2024
Thank you for your feedback and for sharing your experience. We take concerns about transparency and communication seriously and would like to clarify the nature of our services and the materials we provide.
Federal Processing Registry (FPR) is an independent, privately owned organization that offers professional assistance with *** registration and renewal. We are not affiliated with the federal government, ****, or **********, a fact that is clearly stated in disclaimers included in all of our correspondence. Our $599 fee is for comprehensive support services that many organizations find valuable when navigating the *** renewal process.
The services we provide include:
Ensuring timely and accurate ********** renewals, which can often be a complex and detailed process.
Resolving common issues such as entity validation, profile updates, and compliance requirements.
Providing year-round assistance to help organizations maintain their eligibility for federal contracts and *****s.
We sincerely regret if our materials caused confusion or appeared deceptive. That was never our intent. While we make every effort to clearly outline that we are not a government entity, we are committed to further refining our communication and ensuring that all recipients fully understand who we are and the services we offer.
Its worth noting that many organizations and ***** recipients have found significant value in our services. This is reflected in the over 670 five-star reviews weve received on ******, highlighting how weve helped simplify a process that can be overwhelming for many.
If your team feels that our materials were unclear or if there is any way we can address your concerns further, we encourage you to reach out to our customer service team directly. We are always open to feedback and committed to improving our services and communication.
Thank you again for bringing this to our attention, and we apologize for any misunderstanding caused.Review from Raymond N
5 stars07/09/2024
I have been using ********************* and the Federal Processing Registry for years now. When I first started with FPR I had all kinds of issues with my **** registry. **** too care of it all for me. Completely and totally stress free. We were really up against it when I connected with FPR and they solved all my issues and have made the process since than very easy.I strongly recommend this companyFederal Processing Registry Inc Response
12/04/2024
Thank you so much for your wonderful review and for being a loyal client over the years! Were thrilled to hear about your positive experience with **** ****** and the Federal Processing Registry. **** truly goes above and beyond to make the *** registration process stress-free for our clients, and were so glad she was able to resolve the challenges you faced.
Your recommendation means the world to us, and were honored to have been part of your journey. Please dont hesitate to reach out if you ever need assistance againwere always here to help!Review from Corwin J
5 stars06/28/2024
******************** ******* (PARS) has used Federal Processing Registry's services since 2018such a personal touch to what can be a confusing ordeal. **** has worked with us since the beginning and promptly ensures updates are done and done correctly. We never miss a payment or recertification. Any questions about anything concerning *** are dealt with right away. Federal Processing Registry reduces our amount of SPAM and scams and has protected us from several viruses. I don't know what other services of this nature charge, but Federal Processing Registry has never let us down. As director of a small non-profit, I greatly appreciate Federal Processing Registry.Federal Processing Registry Inc Response
12/04/2024
Thank you so much for your thoughtful and detailed review! We are honored to have supported Pierre **** **************** (PARS) since 2018, and were delighted to hear how **** and our team have made a difference in simplifying the *** process for you.
Providing a personal touch and prompt, accurate assistance is at the heart of what we do, and its incredibly rewarding to know weve been able to protect your organization from spam, scams, and potential security threats. We understand how critical it is for nonprofits like yours to have a reliable partner, and were so grateful for the opportunity to help ensure your operations run smoothly.
Your trust and kind words mean a great deal to us, and were always here to assist with any questions or updates you may have. Thank you for being such a valued client and for sharing your experienceits truly appreciated!Review from Christy K
5 stars06/28/2024
We could not have completed our *** renewal without the help of the *** and our representative, ****. She made this complicated process stress free and and communicated in a timely manner. This service is priceless.Federal Processing Registry Inc Response
12/04/2024
Thank you so much for your kind words and glowing review! Were thrilled to hear that **** and the Federal Processing Registry were able to make your *** renewal process stress-free and seamless. Providing timely communication and simplifying what can be a complicated process is exactly what we strive for, and were so glad you found our service invaluable.
Your feedback means the world to us, and were grateful for the opportunity to assist you. Please dont hesitate to reach out if you need any further helpwere always here for you!Review from Lisa L
5 stars06/26/2024
This service is worth every *****! These renewals are so difficult and can be super confusing. My representative is amazing and she handles it all!Federal Processing Registry Inc Response
12/04/2024
Thank you for your fantastic feedback! Were so glad to hear that you found our service valuable and that your representative was able to handle everything for you. Simplifying the renewal process and taking the stress off your shoulders is exactly what we aim to do.
Your kind words mean so much to us, and were thrilled to know our efforts made a difference. If you ever need assistance in the future, were always here to help!Review from Carmen L
5 stars06/19/2024
I had a tricky renewal to deal with so I paid a professional to make sure it would be done right and fast. Trell was amazing. She guided me through the process and made something complicated very easy. Money well spent.Federal Processing Registry Inc Response
12/04/2024
Thank you so much for your thoughtful review, ******! Were thrilled to hear that ***** was able to guide you through the process and make your tricky renewal simple and stress-free. Providing professional, efficient, and reliable support is exactly what we strive for, and were so glad to know you felt your investment was worthwhile.
Your feedback means a lot to us, and were always here if you need assistance in the future. Thank you again for trusting us with your renewal!Review from Amiee W
5 stars06/07/2024
I have worked with **** at Federal Processing Registry for over 4 years and she has been nothing but helpful! She works diligently to ensure that our *** renewal is current and responds quickly to our inquiries. Knowing that she is aware of our *** renewal date and what is required is peace of mind for me.Federal Processing Registry Inc Response
12/04/2024
Thank you so much for your kind words and loyalty over the past four years, *****! Were delighted to hear about your positive experience with **** and how shes provided you with peace of mind. Ensuring your *** renewal is always current and responding promptly to your inquiries is exactly what we aim to deliver.
Your trust and feedback mean the world to us, and were so grateful to have the opportunity to support you. If you ever need anything, **** and the entire team are always here to help. Thank you again!
Customer Review Rating
Average of 22 Customer Reviews
Contact Information
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.